I assume you have tried a reset? If so, and if he does not have any memos he needs to keep, just delete the my memos folder from the folder manager. While still in the folder manager, do a reset. See if that fixes it if a plain reset does not.
On 1/21/11, Josh Gregory <[email protected]> wrote: > Hi, > The error code is: "exception: command: 399 at 4727. > access violation reading..." And a number in the millions he > can't remember. Would it be possible to contact him offlist to > help him with this? He's not subscribed to the list at the > moment. > Thanks, > Josh > >>----- Original Message ----- >>From: Joshua Klander <[email protected] >>To: Josh Gregory <[email protected] >>Date sent: Thu, 20 Jan 2011 22:52:52 -0600 >>Subject: re: [Braillenote] my friend's apex issue > >>What error message is he getting? > > > >> ----- Original Message ----- >>From: Josh Gregory <[email protected] >>To: Braillenote <[email protected] >>Date sent: Thu, 20 Jan 2011 22:36:26 -0500 >>Subject: [Braillenote] my friend's apex issue > >>Hi all, >>My friend Chris Nusbaum is having issues with his memos folder on >>his Apex. When he records a memo, and attempts to open the My >>Memos folder in the media player to play a memo, it won't let >>him, it gives him an error message. However, when he presses >>enter with M to play the last memo recorded, it plays. >> If there are any suggestions for Chris, could they please be >>emailed to him offlist? He's not subscribed to the list at the >>moment, and since I am, he asked me to post this for him. >>Thanks, >>Josh >>PS: I believe the error message was something like an "exception, >>command" message. Not sure though. A 456 reset or a warm reset >>did not fix the issue. > >>___ >>Replies to this message will go directly to the sender. >>If your reply would be useful to the list, please send a >>copy to the list as well. > >>To leave the BrailleNote list, send a blank message to >>[email protected] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
