Hi,
What does the error message say? Have you tried pressing some
keyboard keys like SPACE with DOT 6 or 3 to see if the keyboard
responds?
I've heard of (and confirmed) the existence of keyboard freezing,
but didn't see this kind of issue (or if it is the variant of
keyboard issue).
Cheers,
Joseph
----- Original Message -----
From: Lori Scharff <[email protected]
To: [email protected]
Date sent: Tue, 17 May 2011 18:07:21 -0400
Subject: [Braillenote] is there a known issue with the Apex and
freezingwhen on but not in use
Last week I was in a meeting and my Apex was on and in a
document. I was
not writing/reading at the moment. I heard the braille pins
change and I
touched the display to see an error message of some kind. This
has happened
4 more times since. I have been in various file types, keysoft,
word and
brf. It can be a really short time where I am not using the
unit--1 minute
or less... Some of the time it was longer. I originallythought
that maybe it
had something to do with wireless being on. But, the last 4
times it
happened the wireless was off as well as the bluetooth.
I do not have my scrole wheel turned on-so there was no chance
that I hit
that.
If this keeps up I don't know what I will do!!! But, I've loved
my Pk
running version 7 (still use it a good bit of the time), my
BrailleNote
classic, Mpower and kind of am enjoying my Apex. I don't want to
have to
purchase a new piece of hardware--or learn a new one for that
matter...
Any thoughts anyone.
Lori
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