Hi everyone,

Thanks for your responses to my previous question about trading my MPower for an Apex. I would like to do this and am now writing with a follow-up question. It turns out that the unit I'd like to trade in is the one I sent in earlier this summer for general maintenance at HumanWare. My concern is that, on the assumption that it would be sent back to me, I didn't take the time to delete any of my personal settings and other private information. If I do end up trading this unit for an Apex (and, thus, not receiving it back), can I count on HumanWare to delete everything before sending it to another client? Do I need to ask them to do this?

Thank you!

Lucy

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