Hi,
The probable cause is temperature. It happens that when the battery
temperature is too high, the mPower would not be charged. The best solution
is to cool down the unit (disconnect the adapter for about five to ten
minutes) then try charging it.
To really check if it is temperature related, when the battery is not
charged, go to Support Information Mode (SPACE with O/FN+O, then SPACE with
I/Read+I, sorry forgot the actual one), then T for temperature; if it says
around 35 degrees Celcius or more, this'll indicate temperature issue.
Cheers,
Joseph

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Lucy Sirianni
Sent: Sunday, July 17, 2011 8:39 PM
To: [email protected]
Subject: [Braillenote] Battery not charging

Hi everyone,

   Lately I've been having intermittent problems charging my 
BrailleNote MPower.  When I plug it into the adapter, it says "AC 
adapter on", but the "level charged" number doesn't go up.  I can 
always get it to charge eventually (I'm not really sure what 
makes this happen -- it seems to charge more quickly when I'm 
using it, though I may be wrong about this -- I also usually take 
the adapter out and put it back in in case this helps), but can 
anyone explain why this might be happening?

Thank you!

Lucy

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