Again, this went only to me. I am not sure of the link to the resets article that Joseph wrote, so if someone has it, can they please reply to this message? Keep in mind that this is regarding an mPower.
---------- Forwarded message ---------- From: Ketan Kothari <[email protected]> Date: Sun, 7 Aug 2011 08:25:05 +0530 Subject: Re: [Braillenote] SOS: Urgent help required To: Alex Hall <[email protected]> If that is not the case then? Is there any way that I can go to factory settings? ----- Original Message ----- From: "Alex Hall" <[email protected]> To: "Ketan Kothari" <[email protected]> Cc: <[email protected]> Sent: Sunday, August 07, 2011 8:21 AM Subject: Re: [Braillenote] SOS: Urgent help required > It actually sounds like one of your keys, likely the outer left thumb > key or the space bar, is stuck. Carefully check each key, pushing it > in and releasing it, to check that it is moving normally. I say this > because the command to toggle speech is the outer left thumb key with > space, so as you tried to space through the main menu the bn kept > seeing you pressing the space bar, plus the (likely) stuck thumb key, > and thinking it was a speech toggle command. > > On 8/6/11, Ketan Kothari <[email protected]> wrote: >> Dear Listers, >> >> I am in India and need urgent help: >> >> I have a BrailleNote MPower with Keysoft 8.0 built 20. I had changed the >> batteries through Humanware UK and the machine just returned to me a >> couple >> of days ago. It looked fine but this morning as I started the machine >> it >> said: "Main Menu" and then I got 3 options: Speech on, Speech off and >> Speech on request" Whatever I did did not help. I even used various >> reset >> options and then I got options to reset clock and the machine stuck at >> "date >> format UK". I kept on pressing keys and I got Indian standard time but >> pressing enter did nothing. The keys have not become dysfunctional as >> they >> stil click as I press them. This appears to be some sort of software >> issue. >> Can I do something to get the machine back without approaching Humanware >> as >> it is frightfully expensive? I would appreciate help on or off list. Of >> course, I could provide more information if needed. >> >> >> Thank you in advance. >> Ketan Kothari >> Phone: [r] 24223281, >> Cell: 9987550614 >> MSN ID: [email protected] >> Skype ID: Ketan3333 >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> >> > > > -- > Have a great day, > Alex (msg sent from GMail website) > [email protected]; http://www.facebook.com/mehgcap -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
