I tried posting these comments from my wife Deb yesterday, but never saw them on the list, so I'm reposting them. She is not on this list. She says: According to various conversations I had with Humanware, HW upgraded their OS and changed how the QT handles TTY which broke the interface to iOS. According to HW, it's now up to Apple whether they will or will not support HW's change. The difficulty is that apple has never claimed to support the QT, only the BT. So there is no indication that Apple will conform to HW's change in protocol. So yes, at this stage it's up to Apple and probably not likely. I do recommend that people write to apple asking that they support the QT. But remember that they never did officially support it. Where HW failed miserably is that they failed to inform us that the upgrade would break the Apple interface and was irreversible. I would never have upgraded had I known this since I have found the upgrade to be worthless overall. I believe that HW should provide a way for us to reverse the upgrade if Apple does not support the QT in iOS 5. Hoping this reduces the confusion My comment: Whether something is officially supported or not, if you've been using a Braille device in a way that enhances, even revolutionizes, your access, and its sister device the BT has that functionality, and an upgrade takes that away, none of the technicalities matter; you feel disenfranchised and burned by the company whose work has taken away that access, even if unintentionally. And that overshadows any positive aspects of the Keysoft upgrade. Customers who have experienced this can't be blamed for their less than positive feelings about Humanware at this point. Whether IOS devicies officially supported the QT or not, KeySoft 9.1 was a downgrade for those customers because it took away major functionality they were using in their daily lives. Humanware has never publicly acknowledged this, or provided a means to reverse the upgrade. They should do both. -- Rick Lewis
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