When I had to get an mPower adapter because I think the one I had broke, it was $30.00 for the actual thing and $10.00 in shipping U.S.
On 3/31/12, Christopher Gray <[email protected]> wrote: > Yes, that is absurdly expensive for a power adapter. > > You might check with an electronics store for a multipurpose adapter. We > have Radio Shack stores in the U.S. that carry such items. > > Chris > > > On Sat, 31 Mar 2012, > Sam Taylor wrote: > >> Dear Michele, >> >> I happen to know that you were quoted $66 plus postage by one of our >> Australian consultants. it is a spare part, and understandably not part >> of your warranty. I believe you were also advised to ensure the AC >> adaptor was in fact faulty before placing an order for your adaptor. You >> were even asked, on the phone and via email, if you could test an >> adaptor from another Apex user before committing to buy a new one. This >> is, I believe, a fair demonstration of good service to you, the client. >> >> HumanWare hasn't a problem with you expressing your views in a public >> forum, but please ensure that they are indeed factual. >> >> Kind regards, >> >> >> >> >> Sam Taylor >> Blindness Products Consultant, NSW/Qld >> Suite 2, 7-11 Railway St, >> Baulkham hills, NSW 2153 >> Ph: (Sydney) 02 8094 1257 >> (Brisbane) 07 3056 0255 >> Email: [email protected] >> web: >> http://www.humanware.com >> >> Follow us on Twitter! >> http://www.twitter.com/HumanWareAU >> >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Michele >> Thredgold >> Sent: Saturday, 31 March 2012 1:20 PM >> To: BRAILLENote List >> Subject: [Braillenote] HumanWare's Prices >> >> Hi again listers. This is my last post for the day (smile). >> >> I have a bit of a gripe with HumanWare's prices. I only got my >> APEX in late november or early December and already I'm having a >> problem with either the power adapter or the connection port. I >> called the Australian office to find out the price of a new >> adapter and got told that a new one would cost $75 Australian, >> plus GST, plus postage. I am a pensioner and receive no other >> income, apart from the occasional singing gig I can obtain. It >> is very difficult for any blind person to obtain employment in >> South Australia. Yet HumanWare, who claim to be a business for >> the blind, charge exorbitant prices for products which only go so >> far in meeting the requirements of their clients. I am thinking >> of sending the adapter back for testing but will still need to >> purchase a spare. I am not happy. >> >> Cheers! >> >> Michele >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> > > ---------------------------------------- > Christopher Gray, President > Bay Area Digital > > Promoting good health with great technology > > 870 Market Street, #653 > San Francisco, CA 94102 > Phone: (415) 217-6667 > fax: (415) 962-2520 > Email: [email protected] > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Sent via gmail.com Email: [email protected] Skype: joshgregory93 twitter: JoshG93 ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
