Hi Jim, I think the BrailleNote will have to plead not guilty on this one 
<smile>. Your provider's mail server is using a form of authentication 
which is designed to thwart spamming. What happens is that when you 
download e-mail, the mail server notes the IP (Internet protocol) address 
you are using at that time. This address will normally be different each 
time you log on with a dial-up connection. Because you need to know your 
own password to clear your e-mail, the server then validates your IP 
address for a finite period as being legitimate, and therefore will allow 
you to send mail from it. The upshot of this form of authentication is 
that if you log on and send mail before you receive it, the provider has 
not authenticated you so will not allow you to send e-mail.

There are alternative methods your provider might use, such as SMTP 
authentication, but this is a matter to take up with your provider.
Jonathan Mosen
BrailleNote Product Marketing Manager
Pulse Data International Ltd

DDI: +64-3-373-6192
Fax:  +64-3-384 4933
Mobile: +64-21 466 736
Email: [EMAIL PROTECTED]
Internet: www.pulsedata.com

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