No, I have already upgraded. The board went bad so needs to be replaced. The $340.00 would have covered the replacement of the board if I had the maintenance agreement. I also purchased the software maintenance agreement which covers the cost of 2 upgrades.
Marianne ----- Original Message ----- From: "Powers, Terry (NIH/NCI)" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[EMAIL PROTECTED]> Sent: Thursday, April 15, 2004 7:54 AM Subject: RE: [Braillenote] braillenote problem > Hi Marianne; > Why do they say you need a mother board. Is it so they can move you to 5.0. > for the $340 maintinence agreement, what would that cover. What does a SMA > cover? When I got mine they did not tell me what my coverage was. I am > waiting for a reply from maintinence to get the true word. > sorry about your mishap. > Terry Powers > Powerful Powers > > > -----Original Message----- > From: marianne denning [mailto:[EMAIL PROTECTED] > Sent: Wednesday, April 14, 2004 7:39 PM > To: Braillenote List > Subject: [Braillenote] braillenote problem > > > I sen my bn in to be repaired. I have had it about 2 and a half years. I > received a call today saying it needed a new board which will cost about > $1400.00. I, unfortunately, did not have a maintenance agrement. Has > anyone else had a similar problem? I am asking this question to help decide > if a maintenance agrement is worth the $340.00 per year it will cost. > > Marianne Denning > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
