Just one more suggestion. Could the problem be as simple as a bad cable? Is it possible to replace that cable and test it with a cable on the market before the display is returned?
Brenda Mueller > ----- Original Message ----- >From: Matthew Janusauskas <[EMAIL PROTECTED] >To: Braillenote List <[EMAIL PROTECTED] >Date: Thu, 29 Apr 2004 15:43:00 -0600 >Subject: Re: [Braillenote] help braille display not operating >Hi Lisa, >I'm afraid this unit will need to be serviced. >Matthew Janusauskas >Director of Training Services >Pulse Data Humanware, Inc. >175 Mason Circle >Concord, CA 94520 >Phone: (800) 722-3393 Ext. 204 >Fax: (925) 681-4630 >Visit us on the web! >http://www.pulsedata.com >[EMAIL PROTECTED] wrote on 04/27/2004 02:37:53: >> Hi Listers, >> My student whose is a junior uses a Braillenote BT model not sure of >> the keysoft version but it said something about 1998 when she did a >> reset on it. Anyway the Braille display refuse to work. We have >> done countless resets without holding any keys down without any >> results. The message that we get when we tell the BN to have the >> Braille on yes the message is something about currently Braille >> display not operating. I have never seen this message before and it >> worries me. >> Any suggestions? Thanks. I tried exercising the Braille display and >> it took the cells away but it didn't bring them back. When I try to >> go into the Braille display options it always has Braille turned >> off. When I press yes to turn it on The Bn beeps and says Braille >> display is not operating. I have tried all 3 resets now with no >> help. This happened just today. My student said she didn't drop it >> or anything. She said that she was in a file and just turned it off >> without returning to the main menu. I didn't think this should >> cause a problem. She said when this has happened before she >> charges it the Braille display comes back. She said it acts up >> around 75 percent in the charging capacity and it works. I am >> completely confused by this problem. Please help us! It appears to >> process everything okay just without the Braille display. >> Lisa >> ___ >> To leave the BrailleNote list, send a blank message to >> [EMAIL PROTECTED] >> To view the list archives or change your preferences, visit >> http://list.pulsedata.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote
