Donna,

You have to install keysoft 5.0 before you install keysoft 5.1

good luck.
----- Original Message ----- 
From: "donna slater" <[EMAIL PROTECTED]>
To: "Braillenote Braillenote" <[EMAIL PROTECTED]>
Sent: Wednesday, March 10, 2004 8:34 PM
Subject: [Braillenote] keysoft 5,1 help please


> Hi
>
> Well, what strange things have been happening with my Braillenote.  Some
of you may remember a little while ago I said that the Braillenote had reset
itself and re-formatted the flash disk, (yes, the disk, not an external
memory card)  losing all my data.  This has now happened to me several times
and is really annoying because although I'm now doing a daily backup I still
inevitably lose some work.
>
> Also, many of my Braillenote Digests have arrived blank.  By this I mean
that I get the email heading etc, but when I open the message there is no
text!
>
> So, today, I decided to install Keysoft 5,1 in the hope that this would
resolve my problems.  As far as I can see, I followed all instructions to
the letter.
>
> When I was asked if I wanted to import the planner files the Braillenote
froze and I had to reset it.  After the reset I was told that Keysoft could
not open the planner or start the alarm system (or words to that effect) and
was told to reset the Braillenote.  I did this, but got the same result, so
I tried installing Keysoft 5,1 again.  I've tried this several times, but to
no avail.  The version of software burned into Rom is Keytoft 4,2.
>
> Does anyone know what might be going on here please as I am getting very
frustrated by these problems.  I really like the Braillenote, but mine seems
unbelievably unstable at present.
>
> I must apologise to those of you I owe emails on the list.  Because of the
problems I've been having I have lost a good deal of email and just haven't
had time to catch up with people generally.  Hopefully soon I will manage to
do this.
>
> Thanks in advance for any help you can give.  Incidentally, please also
write to me off-list if possible as I am receiving Digests very eratically
at present.  my email address is [EMAIL PROTECTED]
>
> Best wishes to everyone
>
> Donna Slater.
>
>
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