Hi.  I seem to ask questions and answer them myself eventually most of the 
time.  I want to than those people such as Doug, Maria, Bob, Brian, etc who 
welcomed me, and people such as Rachel, Karen and Stuart who have tried to 
answer some of my questions.  If either you, Karen, or Rchel want give me any 
private phone numbers off-list, feel free to do so.  I've known Mary Ellen 
Earls for a long time, but I haven't seen her in years.  It was shocking to 
hear from others I've known such as Brian Zolo and Bob Acosta.  There are 
others, and this information's personal and irrelevant.
Anyhow, I'm finally writing e-mails on my Bn 18, and I love the fact I can I 
can write in Grade 2 Braille without worrying about translation problems like 
with my Braille Lite arsmilear.  I have a tendency to write too fast and the 
keys stick.
Anyway, I looked inthe manual which I have mixed emotions about, and I'm 
wondering if someone can walk me through how to fill out a sampe form.  It 
appears as if there's an extra dot in my display coming from somewhere.  I know 
my cursor is to the right of each word which I don't mind, but where's this dot 
coming from? Hmmm.  It could just be the cursor appearing inthe word as I write 
argrinar.
Anyhow, I hope people don't get too upset with me for my next concern.  I 
received my Braille Note on the #be0th of March, and I've likeeaffned quite a 
bit on my own, considering.  I've had a couple nice conversations with Also 
from tech support.  I work in customer service with Amtrak, and my job doesn't 
afford me much flexibility in waiting long periods of time to get help.  I get 
up early, and usually I've had to wait too long and haven't been able to get 
some major help I've needed.  Anyway, maybe Jonathathan, whom I had the 
pleasure of meeting at Csun in Los Angeles or someone can enlighten me on this 
situation with Pulse Data tech support which I don't plan on depending upon, 
but from what I understand there might be just maybe two people answering calls 
all day.  I could be wrong, so please let me know.  I think this list is 
fanqstic, but sometimes I want to talk to someone directly, and I may not want 
to bring a particular problem I can't handle to the list.  That's my choice, 
right? We're all spending lots of money for these great products, and I feel 
taken aback when I've had a couple major problems that hven't been resrved in 
what I considered an even reasonable period of time.  I don't need instant 
gratification but I'm new, eager, intelligent and when something's explained to 
me the right way, it clicks immediately.  So much for my soap box, and I 
apologize if I've offended anyone.
I hope to be helping others inthe near future.  I'm keeping a file of the posts 
I feel are important to me.  This is about the best list I've been on.
Nancy Ung


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