Terry, To clarify, a maintenance agreement entitles one to upgrades as Jonathan said, but to keep your BrailleNote under warranty, it will cost an additional $500 annually. This warranty means that any problems you have, other than accidents, will be repaired at no additional cost. This would include such items as replacing a faulty braille cell for instance. It does not cover battery replacement, however. I hope this just didn't confuse you more. Jill ----- Original Message ----- From: "Powers, Terry (NIH/NCI)" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, February 19, 2004 1:49 PM Subject: FW: [braillenote] KeySoft 5.0 question
> > Is lary still with you all? I was registering my BT and heard a roomer the > he had left. I had just gotten to know him at the last two conventions. > By the way, since CAP bought my BT, how do I find out if I have any > coverage. Lary was talking here about maintenance agreements. > What kind of coverage would I get? > Hope you are still there Lary! > > Terry Powers > > -----Original Message----- > From: Larry L. Lewis, Jr. [mailto:[EMAIL PROTECTED] > Sent: Monday, June 02, 2003 6:27 AM > To: BrailleNote discussion list > Subject: [braillenote] KeySoft 5.0 question > > > > Hi Dan, > > > > We're aiming to be shipping KeySoft 5 in early July and are currently Beta > testing KeySoft 5. Hopefully, the download will be ready sooner. Dan, I > would assume that your purchase agent purchased the Software Maintenance > agreement, which makes you eligible for two downloads. If the SMA has been > purchased, there's really nothing left to close, for it's an agreement to > provide to you two software builds. Please contact me privately if you > require further explanation. Thanks. > > > > > > > > Dan, > > > > With Regards, > > > > Larry L. Lewis, Jr. > > General Manager, Blindness Division > > Pulse Data HumanWare > > 955 Pembrook Road > > Cleveland Heights, OH 44121 > > Phone: 216/381/8106 > > Fax: 216/381/8107 > > E-mail: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > > ------------------------------------------------------------ > > > > Subject: 5.0 Update Question > > From: "Dan" <[EMAIL PROTECTED]> > > Date: Sun, 1 Jun 2003 10:11:52 -0700 > > X-Message-Number: 16 > > > > Hi everyone, > > I've been away from the list for a while. So please forgive me if I am > asking an old question. If any one from Pulse Data Human Wear could answer > this, I would really appreciate it. What is going on with the KeySoft 5.0 > update? When will it be available for download? The reason I am asking is > because we are approaching the end of this fiscal year and I am getting kind > of concerned, because the Purchasing department where I work has been > getting kind of anxious and they are wanting to know if I have received the > update, so they can close the PO. > > > > Thanks. > > > > Dan > > > > --------------------- > You are currently subscribed to braillenote as: [EMAIL PROTECTED] > To unsubscribe, Send a blank message to: > [EMAIL PROTECTED] > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > >
