Hi Josh and list: In the event of any operating system upgrade, a BrailleNote would have to be sent back to your local service centre to take advantage of it.
Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Josh" <[EMAIL PROTECTED]> To: "Braillenote List" <[EMAIL PROTECTED]> Sent: Friday, January 09, 2004 2:48 AM Subject: Re: [Braillenote] op5+ doc file1 }ror message > would an operating system upgrade require me to send back my unit? > > Josh > > > > ----- Original Message ----- > >From: Dean Jackson <[EMAIL PROTECTED] > >To: Braillenote List <[EMAIL PROTECTED] > >Date: Thu, 08 Jan 2004 14:06:40 +1300 > >Subject: Re: [Braillenote] op5+ doc file1 }ror message > > > >Hi Josh, > > >We are aware of the issues surrounding the current word converters and do > >have them logged in our database. > > >Pulse Data is looking to upgrade the support we currently offer for > >Microsoft word files and indeed, it is upgradeable. However, more of the > >advanced aspects of doing this would only be able to be implemented given an > >operating system upgrade. > > >Regards, > > >Dean Jackson > >Customer/Technical Analyst > >Pulse Data International Ltd. > > >DDI: +64 3 373 6184 > >Fax: +64-3-384 4933 > >Email: > >[EMAIL PROTECTED] > >Internet: > >www.pulsedata.com > >__________________________ > >----- Original Message ----- > >From: "Josh" <[EMAIL PROTECTED] > >To: "Braillenote List" <[EMAIL PROTECTED] > >Sent: Thursday, January 08, 2004 1:23 PM > >Subject: Re: [Braillenote] op5+ doc file1 }ror message > > > >> will the word converters be updated? or would that require a windows ce > >upgrade? > >> Also, most mobile phones use the symbian operating system. Would there be > >any advantages or disadvantages if PDI would switch to Symbian? > > >> Josh > > > >>> ----- Original Message ----- > >>>From: Dean Jackson <[EMAIL PROTECTED] > >>>To: Braillenote List <[EMAIL PROTECTED] > >>>Date: Thu, 08 Jan 2004 12:36:33 +1300 > >>>Subject: Re: [Braillenote] op5+ doc file1 }ror message > > > >>>Hi Sharon, > > >>>This will often happen when you have a Word XP document you are trying to > >>>open. If you want to work with it on the BrailleNote, my suggestion > >would > >>>be to save it as an older version of Word using the PC. > > >>>the BrailleNote deals best with Word 97 and Word 2000 files. This is due > >to > >>>an issue with the Word converters we are currently using. > > >>>If you have any further queries, please don't hesitate to contact me. > > >>>Regards, > > >>>Dean Jackson > >>>Customer/Technical Analyst > >>>Pulse Data International Ltd. > > >>>DDI: +64 3 373 6184 > >>>Fax: +64-3-384 4933 > >>>Email: > >>>[EMAIL PROTECTED] > >>>Internet: > >>>www.pulsedata.com > >>>__________________________ > >>>----- Original Message ----- > >>>From: "Sharon Hamm" <[EMAIL PROTECTED] > >>>To: "Braillenote List" <[EMAIL PROTECTED] > >>>Sent: Thursday, January 08, 2004 12:27 PM > >>>Subject: [Braillenote] op5+ doc file1 }ror message > > > >>>> Hello. I'm trying to open a word document with the doc extention in > >>>keyword. If I review or not review the options I keep getting the > >message > >>>dll class not foundinininin > >>>> What can I do about it? Please help. > >>>> Sharon > > > >>>> ___ > >>>> To leave the BrailleNote list, send a blank message to > >>>> [EMAIL PROTECTED] > >>>> To view the list archives or change your preferences, visit > >>>> http://list.pulsedata.com/mailman/listinfo/braillenote > > > > >>>___ > >>>To leave the BrailleNote list, send a blank message to > >>>[EMAIL PROTECTED] > >>>To view the list archives or change your preferences, visit > >>>http://list.pulsedata.com/mailman/listinfo/braillenote > > > > >> ___ > >> To leave the BrailleNote list, send a blank message to > >> [EMAIL PROTECTED] > >> To view the list archives or change your preferences, visit > >> http://list.pulsedata.com/mailman/listinfo/braillenote > > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.pulsedata.com/mailman/listinfo/braillenote > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
