Might I make a suggestion? I use Verizon service. One day I went to work. I knew it was going to rain and so wanted all that fresh air in my house when I came home. All my windows had screens in them, so I opened the windows and left. When I came home, a screen outback was cut. To do that someone had to climb a fence. In addition, among the other things that were gone was my cell phone. Mainly the drawers in my house had all been emptied. The contents of them was on the floor. Even the dimes and pennies were left. I had some dollars in a coat, and they were gone. So was a couple of important cards, I had been broken into. None of my equipment was taken away, just disconnected. My bed had been moved with the matrass taken off. Apparently, kids were in my house looking for cash, mainly dollars to spend. Why they were so stupid as to take my cell phone, I'll never know. Didn't they know I'd cancel it immediately? Now, though I had a problem. It wasn't as bad ! as it looked. My old phone had never really worked well. Why not just get a new one? Instead of ordering from those operators who say all the right things without knowing very much, I called the Verizon Phone Store in my area and asked for the manager. I explained what had happened to my cell phone and that it wasn't that good anyway. I asked him if I could have his help to get a new one. He told me to come in tomorrow since it was late in the evening. I took his name and showed up the next day. I went to the store and there was a guy who tried to hand me a form to fill out. I just told him that I was there to see so-and-so. I used the manager's name, of course. Within minutes I was assigned a technician, and I got my new phone. Sometimes you just have to do things in person. I think if I wanted to connect my braille mate to that phone, I'd first ask what I need to know about set-up and how to test the cable he gave me. I'd do it in person with information from Pu! lsedata first. To make a long story short, the technician had to program my phone. It took a couple of hours, but I enjoyed the coffee in the sitting area. If I wanted to connect a cell phone to Braille Note, it would be there with me as much as I could know at the time. Do it it in person with a well-planned call ahead. That's my suggestion.
Brenda Mueller > ----- Original Message ----- >From: "Seville Allen" <[EMAIL PROTECTED] >To: "'Braillenote List'" <[EMAIL PROTECTED] >Date: Mon, 12 Apr 2004 11:09:46 -0400 >Subject: RE: [Braillenote] conecting cell phone to the BN? >Paul, it may be a long shot, but how about calling verizon's much touted >disability services offices, maybe they could or would make an effort >for a point for disability services. Probably a far out idea! >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Paul >Henrichsen >Sent: Tuesday, April 06, 2004 7:13 PM >To: Braillenote List >Subject: Re: [Braillenote] conecting cell phone to the BN? >Hi, Terri. I tried contacting tech support. They know nothing. Since I >am >in the states, I can't actually talk to someone at PDI. I purchased my >cable from supply net, a place recommended to me on this list over the >phone. I don't think they are going to refund my money because I can't >get >the cable to work with my bn. The verizon tech support guy who worked >with >me over several days, got the cable to work connecting my cell phone to >my >pc. We were able to dial in and actually go to a few web sites. So the >cable works fine. We thought it might be the cable. He and his >supervisor >took it upon themselves to contact PDI and/or humanware. I don't know >who >they contacted, but nothing was done. When ccontacting the person at PDI >humanware, the verizon person was just told that it was possible and >should >work, but no attempt was made to research the problem. >I also happen to know that a bn user, Marlaina Leiberg, who was a >trainer >for PDI, finally gave up trying to get verizon to work with her bn and >switched to another cellular company. I don't know of PDI was any help >here >or if she was on her own. >I think that what really bothers me is the apparent lack of interest >from >PDI to get verizon service to work with their units. What would it take >for >them to assign someone to research the problem and give us verizon >customers guidelines? >It isn't as if no one has ever heard of this cellular carrier. Since >using >one's bn with a cell phone is so much touted when making that sale, why >not >give better guidelines? >Paul Henrichsen ><[EMAIL PROTECTED] ><home.pacbell.net/paulh52 >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote
