Laura and Dennis, Just some additions and corrections on Laura's instructions. First of all, depending on when you got your unit Dennis, and how recent is the database you're using, the e-mail database file is either called Email Folders.cdb or Keylist.cdb. If it's the latter, then you have also lost all your records in the Address List and Directory of Services. Newer units have these three databases separated. The message "Operation completed successfully" means that you still have the corrupted e-mail database in your BN, and that's why you are not prompted to create a new one. Which file did you delete, Dennis? You may have erased something important instead like the definition file.
Second, the equivalent QT command for BACKSPACE with C is CTRL with I (because CTRL with 8 = BACKSPACE with dots 2-3-5-6). Third, when you load your backup of the database file, assuming of course that you did backup the correct file, you should just copy (using the Copy option in the File Manager) the correct e-mail database file. If your backup is not so recent, restoring the contents of the entire Keylist folder will replace the functioning and more recent databases to be replaced with old ones and you'll lose any new info you've stored. To do this, press F from the Main Menu, type C for the Copy option, select the drive where your backups are, and at the folder name prompt, press SPACE with T (CTRL with T). Let's assume, for the purpose of illustration, that your backup folder is called December 23, 2003 backup. Type in computer Braille /December 23, 2003 backup/Keylist and remember that if you're using the Braille keyboard, slash is dots 3-4, and you must type this path as it is, no spaces surrounding the slashes. After typing and making sure it's correct, checking with both your display and speech output, hit ENTER. Press SPACE with X (READ with X) to view all, including hidden, files. Space through the items and press ENTER on either Email Folders.cdb or Keylist.cdb, depending on which one you have there. Next, select the Flash Disk as the destination drive, and Keylist as the destination folder. If you are prompted that this file exists and if you wish to replace it, type Y for yes. Now, exit the File Manager, enter Keymail and see if you can write a message or open a folder. If you still get the message, "Operation completed successfully", then the backup you have loaded into the BN is a copy of your corrupted database. You must delete it again following Laura's instructions and noting my correction above, and then enter Keymail once more, press W to write a message, and you should now get the prompt that no database exists. Type Y to create one. Unfortunately for this case, you will have to start from scratch, but hey, at least Keymail will be working again. If you get the message that there is not enough space in your Flash Disk, when you try to copy a file or restore backups, enter the File Manager (F from the Main Menu), select the Directory option (type D), space to Flash Disk (do not hit ENTER), and press SPACE with I (READ with I). The first number given is the free remaining space. Make sure there's enough space left to accommodate the size of your database file. If not, then you would have to free some more space. If you think you have no files that should eat up the space in your Flash Disk, then it's time to consider Bob's reply to your post. If you have a PC, connect the BN using ActiveSync, view your folders and make sure you do not have unwanted subfolders that you do not easily see in the BN. If you have been using the Restore option a lot, I have a bad feeling that you have a replication problem, where your entire Flash Disk is replicated as a sub-layer of folders to the folders that are already there. In other words, there's a Keylist subfolder to the Keylist folder, and who knows how many more layers of that? Thus, even if you have emptied the first layer of folders, your Flash Disk would still seem to be lacking free space for your database file. To view subfolders, you must use the SPACE with T (CTRL with T) command to switch from folder to directory mode. Please refer to section 13.14 (Creating, Renaming and Erasing Subdirectories for instructions. If the explanation there isn't clear, post again on the list, if indeed this is the problem you're experiencing. BTW, this is one more reason why I do not recommend using the Restore option that much. Finally, your remaining space in the Keysoft Systems Disk has nothing to do with this database problem. Freeing space there, such as deleting temporary internet files, is a good idea if you wish to improve the performance of Keyweb, but as for Keymail, the Flash Disk free space is more relevant. HTH, Roselle >----- QUOTED MESSAGE ----- >Sent by: "Laura Wolk" <[EMAIL PROTECTED] >Hi Dennis, I'm going to elaborate more on Paul's message, entering the steps >numerically and fixing a few things. >1. From the main menu, press f for the file manager. >2. Next, press d for the directory option. >3. If you are given a folder name that is not on the flash disk, press >backspace so you are given the drive list. Press f for the flash disk. >4. At the foldername prompt, press spacebar and then k (not together) to jump >to the keylist folder. >5. Press space with x (read with x) to view all files. >6. Find the file called email folders.cdb. From your previous message, it >seemed that you hadn't deleted this file, otherwise you should not be >receiving the "operation completed successfully message" Press backspace with >c (control with 8?) to erase the file and y to confirm the erasure. >6. Next, if you want to reload a backup (hats off to you for backing up my >friend), go to the utilities menu by pressing u from the main menu. >6a. press b to backup or restore files >6b. Select the folder and drive that your backup folder is on, and follow the >prompts in order to restore the keylist folder. >7. To create a new database, simply go into keymail, and press w to write an >email. You should be prompted that no database exists, and would you like to >create one? Pressing y will give you a fresh database. >Now, as to your other question: the only file that I deleted on the flash disk >is the sample excerpt from A Christmas Carol in the My Books folder. HTH, >Laura
