Thanks, John. Good suggestion. I was wondering about how to do that permanently. I was successful in doing the reset with dots 1, 2, and 3 after I sent that message a while ago, but I lost my husband's planner in the process so I had to go back to version 5.1. He needs to do a backup anyway, so your suggestion is welcome.
Karen ----- Original Message ----- From: "John Gunn" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, May 07, 2004 12:50 PM Subject: RE: [Braillenote] Strange BrailleNote Keysoft Error Message > Hello Karen: > > As a suggestion if you want to completely go back to 5.0 providing you have > that burned in to rom, you'll have to use Active sync to delete all the files > on your flash disk of course doing a backup first smile. > > John > > > > >===== Original Message From "Karen McDonald" <[EMAIL PROTECTED]> ===== > >Beth, I think this is a very important addition to this thread. It says to > >me that if one has version 5.0 burned in to rom and if one installs version > >5.1 that this error could come up on the display. Actually, I have tried to > >bring my husband's machine back to version 5.0 but I can't seem to do this. > >I'll try again, and probably after sending this message, I'll be successful, > >(smile.) To sum things up as I see them: there is something wrong between > >version 5.0 and version 5.1. > > > >Karen > >----- Original Message ----- > >From: "Beth Hatch" <[EMAIL PROTECTED]> > >To: "'Braillenote List'" <[EMAIL PROTECTED]> > >Sent: Friday, May 07, 2004 11:51 AM > >Subject: RE: [Braillenote] Strange BrailleNote Keysoft Error Message > > > > > >> Hello everyone, > >> > >> > >> Karen's and Dean's messages to me and others got me to thinking > >> about my BrailleNote experiences over the last couple of months. I'll try > >> and make this quick.<smile> But hopefully it will help us to resolve the > >> issue. > >> > >> > >> > >> I received my BrailleNote in late August of 2003. It had Keysoft > >> 4.01 burned into ROM, and Keysoft 5.0 was just about to be released so I > >> went to the software download site and scrupulously followed the > >> instructions from the web site and put Keysoft 5.0 on the BrailleNote. I > >> downloaded it with my pc and I used Activesync and the BrailleNote utility > >> written to be used with it and Keysoft 5.0 worked fine for about five > >months > >> without any issues or problems. > >> > >> > >> > >> In January of this year, I started having access problems with my > >> BrailleNote flash disk. This was stressful as all of my school notes were > >> on that disk in several folders and files. Several times during my class > >> lectures, I would get a disk error, sometimes a message that the flash > >disk > >> couldn't be read or that system files could not be found or were corrupt; > >> sometimes the BrailleNote would tell me to perform a regular reset, and > >> sometimes a reset with dots 1-2-3. After the third 1-2-3 reset in as many > >> days, the BrailleNote finally went back to Keysoft 4.01. After several > >> resets and several more flash disk errors in the next week, my BrailleNote > >> became totally inoperable and I sent in for repair. Luckily, since I > >could > >> tell that the machine was performing poorly at that time, this was right > >> after 4.01 of Keysoft was loaded, I backed up all of my school folders on > >my > >> Compact Flash Card and so I was able to restore all of my notes to the > >flash > >> disk again when my machine came back almost three weeks later. > >> > >> When I turned on my repaired unit, I noted that I was now running > >> Keysoft 5.0 Build 25, when I had installed Keysoft myself, the build that > >> came up was Build 24. > >> > >> Everything was going swimmingly so when Keysoft 5.1 came out, I > >> downloaded it to my pc and put the executable program on my Compact flash > >> disk. I followed the instructions from the software download site on the > >> PulseData web site and performed all of the recommended resets at the > >proper > >> times as directed. > >> > >> As I said in my previous message, all applications worked perfectly > >> with the exception of the "cannot run this version of Keysoft" message. > >> Since Karen got me into thinking about the version of Keysoft I have > >burned > >> in the BrailleNote ROM, it would make sense that after my machine was > >> repaired that Keysoft 5.0 was burned into ROM. > >> > >> When Dean asked me earlier if I had done a 1-2-3 reset, I had not, > >> so yesterday, I did the 1-2-3 reset. Keysoft 5.0 build 25 came back to my > >> machine. The messages about running the wrong version of Keysoft have > >gone > >> away. I also should point out that my book reader seems to be keeping > >track > >> of where I left off in books again. When I was using Keysoft 5.1, > >whenever > >> I opened the book reader, it would try to open to my Operating Systems > >> folder (one of my classes) rather then the book I had been reading, all of > >> my pleasure reading books are stored on my Compact Flash Card. It seems > >> that no matter where I am in the book reader, usually the compact flash > >> disk, the book reader would always go back to my operating systems folder > >on > >> my BrailleNote flash disk and my operating systems folder. > >> > >> That no longer happens at all now that Keysoft 5.0 is running on my > >> machine again, the reader has always remembered where I leave off, whether > >> it's on the Compact Flash disk or the BrailleNote flash disk. > >> > >> I hope this message gives some clarification as to what started this > >> strange error message at least from my end of the universe.<smile> > >> > >> Sorry for the long message. > >> > >> > >> > >> Beth > >> > >> > >> > >> > >> > >> > >> ___ > >> To leave the BrailleNote list, send a blank message to > >> [EMAIL PROTECTED] > >> To view the list archives or change your preferences, visit > >> http://list.pulsedata.com/mailman/listinfo/braillenote > >> > > > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.pulsedata.com/mailman/listinfo/braillenote > > Gunn > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
