re: [Braillenote] Tech Support:

[bob mates]

He's neither; he's the head of Humanware USA.  He's from New Zealand, but I'm 
not sure if he's there, or has come to the US.  I couldn't find his email,  so, 
if anyone knows it, please pass it along.  It might be helpful to have it.  Bob 
and Maxy-wax