Hi, problem solvers, Since I sent the following message on Tuesday, I encounter the same difficulty when downloading other web pages from my VOICENOTE BROWSER
> Hello, > Using my VN, I can no longer access the link: > www.teleclass.com > When I attempt to reach it from MY FAVORITES folder and check the loading status using the HELP key, the message says that the download is 100% complete, but the signal continues beeping, and the welcome message is never spoken. From the INTERNET OPTIONS menu, I have deleted cookies and temporary internet files and cleared history. Then I did a regular reset with no success. If I need to do a hard reset, I need to know which one to use and why it will work. I don't understand the differences between the two. As always, mega thanks in advance for your helpful input! I later received the message below from Dean Jackson, but I remain absolutely clueless about what to do next: hello Diane, A reset with dots 123/fds will return you to the version of KeySoft in ROM, that is the version burnt into your BrailleNote. It does not run off the flash disk. A reset with dots 456/jkl will set the registry to default values and set the KeySoft system disk to the default state. This is what you would term, a hard reset. As always, mega thanks in advance for your valuable input! Diane Kelker, Actress, Coach, Former Child .
