I had a similar problem and contacted tech support. They said to send certain files within the planner and they would make corrections and return the files to me and the problem would be correct when I reinstalled the files on the Braillenote. My Braillenote had more serious problems before I got that problem taken care of so I don't know if it would have worked but I would give that a try.
Marianne ----- Original Message ----- From: "Lisa Salinger" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Tuesday, March 29, 2005 2:46 AM Subject: [Braillenote] Calendar and Alarm System not Working > Hello, > I have a Braillenote BT running Keysoft 5.1. > The other day, while attempting to access my planner, I got a message which said, in essence, that the planner and alarm system could not be started. Press reset, and if the problem persists, reinstall the current version. > I reset the unit and reinstalled Keysoft 5.1, but it still does not work. I did all three kinds of resets with no results. Any suggestions for fixing the problem would be much appreciated. > Thanks. > Lisa Salinger > [EMAIL PROTECTED] > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
