I wonder if it's possible to track a BrailleNote order, assuming UPS or a similar mailing service was used. My BrailleNote was ordered on September 21st with an anticipated two-week shipping time by the agency for the blind here in Virginia. I believe that the woman who made the order bypassed going through the local sales representative here, as she claimed that, in past experiences, he took much longer than he should have to deliver products to clients. Unless there are other avenues for state agencies to pursue, that would probably mean she went directly through the California distributor.
I suppose part of this message is written out of frustration of knowing where the product is in transit in order to gage when it is likely to arrive. I downloaded the manual for the QT model on my laptop months ago, and actually have been helping a guy working for the Employment Equal Opportunity Commission who received a BrailleNote around eight months ago but didn't get a Braille manual with it and is not very computer literate, so knows little of what he can do with it other than take notes. It's the strangest tech support I've ever done, but I'm answering questions for him like how to do email and set the date and time purely by reading the manual, without the device in my hands. I'm sure others of you agonized during the long wait before you received your BrailleNote, and I'll contact the woman who processed the order and perhaps she can give me a tracking number so I can identify when I should receive the product. Regards, Chad
