I have had the same problem, where the Braille display wouldn't operate. I eventually got it repaired, for a fraction of the cost it would have taken to buy a new BrailleNote, even an 18 cell unit. I found a work-around; I drained the battery completely, using the "talking until the battery goes flat" option in the support information mode. This option can be accessed by pressing f from the support information mode. Then, when my BN's battery was completely drained, I charged it fully. Sometimes the Braille display would decide to operate. Although this method did not prove successful every time, it worked often enough to use the unit until I could send it in. Again, I would talk with tech support and find out the approximate cost for repairs before making any solid plans to buy a new machine.
HTH Sarah -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Lisa Ehlers Sent: Wednesday, August 18, 2004 2:19 AM To: [email protected] Subject: [Braillenote] braille display not working Hi Yes the front thumb keys appear to be on. however nothing happens when i press any of the tumb keys. i tried the dot 3 while turning on the unit nothing happened except the bn said braille display not operating when the unit turned on. I am getting ready to figure out how to purchase a new Braillenote because I think that is easier than paying for a hardware agreement plus all new Braille cells which I'm guessing the unit needs. I am willing to try other ideas if anyone has them I am just willing to face the hard sad truth that I will need to either pay for serious repairs or buy a new Braillenote. Lisa ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
