Hi Sherry, hope this helps. note) Before deleting anything, make sure if you have created any of your own folders in the Email Folder section that you move them up to your compact flash card or the flash drive.)
Delete the e-mail folder.cdb file found in the KeyList folder of the Flash Disk. This file is the one which is corrupted, and it contains the database records of the e-mail database only. It's a "hidden" file, so: 1. Erase it from the File Manager, as this is the only place where the "List of All, including Hidden" files is presented. 2. Press SPACE with X (READ with X). at the "List of all files in "KeyList Folder" view (presented by default as the first view of the File Manager, with the other choice being the Hidden Files view). Once you reach Hidden Files view, where you will see the file you need to delete. After this file is deleted, go in to KeyMail, and select the option to Write an e-mail. You will get a prompt about the database not existing, and the BN will ask whether to create an associated database. Press Y. for "Yes", and a blank database will be created. You may have to re-create their customized folders, depending on definition files used. (Make sure you have a file called e-mail folders.klt. You won't see the extension when viewing the file on the BN, although the extension means KeyList (TEXT) in the KeyMail folder of the Flash Disk. This is the file which governs how the database is displayed. Make sure it's there before deleting the database file. If it's not, "COPY," (don't move) it from the KeySoft/KeyMail directory of the KeySoft System Disk (where it is burned, along with the other definition files of databases factory installed on the BN (not customized databases the user creates, of cours Make sure the definition file is there before deleting the file. The definition file in the KS Disk only contains the seven internal, factory-installed KeyMail folders, while the one in the Flash Disk contain those created by the user as well. If using the definition file on the Flash Disk, you most likely won't, but if copy! ing of the file from the KS Disk is necessary, then yes, the customized folders will have to be re-created (by typing a nonexistent folder at any prompt involving a folder in for "Yes" at the prompt to confirm the folder's creation).
