Hello Lindsay, Unfortunately, you will have to put up with the crackle in the speech unless you upgrade to KeySoft 6.11 as this was an issue in earlier versions of KeySoft.
Regarding the speech disappearing sometimes, this issue seems to have been reduced greatly with the upgrade but it was a serious issue in earlier versions. It isn't related to the crackling. They are two separate issues. As far as your email is concerned, this issue has been observed mostly by customers using various ISP's in the US. I'm not aware to what extent this issue has been resolved with the new upgrade, which does use a new email client but I can say that reports of blank subject lines aren't as numerous as they once were. If you have any further queries, please don't hesitate to contact me. Regards, Dean Jackson Customer/Technical Analyst Humanware DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "Lindsay Yazzolino" <[EMAIL PROTECTED]> To: "Braillenote list" <[email protected]> Sent: Thursday, May 19, 2005 1:47 PM Subject: [Braillenote] re: crackling speaker > Hi Dean, > > Thanks for the information. I would love to take this advice, however, unfortunately, I do use multilingual (Spanish) so I don't want to delete these files knowing I could do something to damage it unless doing so really is not a big problem. If there's anything else I should do, please let me know, otherwise, the crackling really isn't a huge problem. Do you know if it is related to when my speech all of a sudden decides to die on me? I know it's not due to stand-by mode because my Braille display works. It can be a big problem when I am in the middle of web browsing and then my speech all of a sudden decides not to work. I can always fix it with a simple reset. Technical support could not figure this problem out. Thanks for any suggestions. > > Lindsay > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
