hello Mary Ellen, I presume you are using KS 5.1. Is this correct?
What type of file have you created and has it been exported to another file type or are you editing the original? A couple of possibilities are that the keysoft.ksd file has been corrupted or that the Duxbury software is for some reason not working correctly in which case, a reinstall of Keysoft would be in order. However, since you seem to be getting this problem with specific files, it is probably more likely that we're dealing with file issues here. Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Mary Ellen Earls" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Monday, August 16, 2004 12:41 PM Subject: [Braillenote] Translation issues: > Hi Dean and Jonathan! > I am having a serious translation issue with the Braille Note. When > vacationing in Hawaii after doing e-mail I had no translation in my journal > file about the trip no matter what I did. I checked out every option in the > Options menu regarding Braille, I set the type to automatic and still > nothing but strangely enough, when I made a new file whenarriving home, the > translation kicked in. > Also the clock was totally a mess while I was gone refusing to work in 12 > hour mode even though it was set at us. format 12 hour time. > I am toying with sending it back for cleaning anyway but it is extremely > disconserting to say the least to read everything in uncontracted Braille > and the weirdest part is that when I did e-mail it was all in Grade 2 or > contracted Braille. > What is going on with this machine? > I don't think its something which can be duplicated on the fly which is why > I really think it needs to be looked at.What are your opinions? > Thanks. > > Mary Ellen Earls > Remember! Today is the Tomorrow you thought about yesterday. > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
