Hi, You actually had it set correctly and should be [EMAIL PROTECTED] in the service name field and if her email mailbox uses that same name, it should also be in the email name. Be sure to include the entire address, that is, [EMAIL PROTECTED] in both places. Also don't forget the password. You do have the servers set correctly. Be sure to set authentication to yes in the braillenote directory of services. Did you put in dns addresses? If so, take them out as they're not needed with earthlink.
Also set log onto network to no. Actually, unless earthlink has changed something I don't know about, you really don't need authentication if you're accessing earthlink via dialup. In looking at my own directory of services entry, I have authentication set to no and am just using the smtp server of smtp.earthlink.net. I assume you mean here that you're connecting to the phone line via the internal modem of the bn. I've done this successfully at different times, so please feel free to write privately if none of this works and you think I might be able to help further. Don On Tue, 31 Aug 2004 16:46:25 -0700, Shai Wolman wrote: Hi I'm helping a friend here with her braille note. We configured the pop server address to pop.earthlink.net, and the smtp address to smtpauth.earthlink.net, as was instructed by earthlink to configure it that way, and still no go, we also additionally put in her service user name as [EMAIL PROTECTED], and email user name being the same thing and still no go, now, it disconnects her from the net when she tries getting on so we alternatively changed it back to just the service user name, as being just a plain user name and the email user name being [EMAIL PROTECTED] And even though, I realize it was for sending, I instructed her to enable smtp authentication, just to see what would happen but still no go. Any help with this would be appreciated, as I know that earthlink is useable with the braille note. And also, btw, she can send using the email server, but not receive. Thank you ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
