Call Tech Support at 925-680-7100 and see if they can help. If they are unable to,and tell you that you need to send the unit in for repair, call 1-800-722-3393, press 5 and talk to whoever answers the phone. Explain that you need to send your unit in for repair. They will give you an RMA. I don't remember what the initials stand for, but write the number down. PUt it n the inside and outside of the box when you send it in.
The address for Pulse dAta Humanware in California is 175 Mason Circle, Concord, CA, 94520----- Original Message ----- From: "Sherri" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Tuesday, February 08, 2005 1:48 PM Subject: [Braillenote] Braillenote behaving badly > I mainly use my Braillenote as a note-taker. I went to look for a phone > number today and the BN is responding very slowly. I have a refurbished > Braillenote and mainly work with the Braille display. When I enter a > character or a command, it takes maybe two seconds to respond. If I write a > word, it takes between one and two seconds for each letter to come up on the > Braille display. I love my Braillenote and have grown very attached to it. > Any suggestions? > > Sherri > > > Sherri Brun, > [EMAIL PROTECTED] > Vice-President National Federation of the Blind, greater Orlando Chapter, > Medical Transcriptionist, > Newsline® Marketer > Sometimes I think I understand everything and then I regain consciousness > (Ray Bradbury) > > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.300 / Virus Database: 265.8.6 - Release Date: 2/7/2005 > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > >
