hello Krista, I am currently not aware of any issues that might be preventing your email from working correctly. What I would suggest you do is delete the directory of services file in the KeyList folder. You do not want to erase the associated definition file, just that one!
Now you'll have to set all the existing connections up from scratch but this will fix the problem of a corrupt database, if that's what the problem is. My only other advice would be to check that you are using computer Braille when entering user names and passwords and check that you have the correct computer Braille table selected in the options/Braille display menu. If you have any further queries, please don't hesitate to contact me. Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Krista Lussenhop" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, May 14, 2004 2:05 AM Subject: [Braillenote] e-mail issue I apologize if this issue has already been raised on this list--I haven't read the digests for a while. Last week, I had quite a bit of difficulty getting an e-mail account set up on a Braille Note that is running version 5.1. I called tech support twice but they were unable to help me and they eventually concluded that it was the fault of my network. I tried three separate e-mail services. I eventually tried a dial up service that had been recommended to me. While I was able to logon successfully I kept getting an error message. We then tried setting up the same service on a Braille Note that was running 4.01. And it worked! I uninstalled v. 5.1 to see what would happen if I ran it on 5.0 and I wasn't even able to add a service. It acted like it was adding the record but when I went into the directory of services to look it up it wasn't there anymore. I tried multiple resets but got the same result. Braille Note users are obviously successfully using version 5.1 with e-mail. Can someone recommend a dial up service that is working for them? If my current dial up service works with 4.01 I'm assuming that this a software issue related to version 5 and 5.1. Is this an issue that Pulse Data is aware of? Thank you for your help and recommendations in advance! Krista ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
