Hi Rob. My goodness! I think the first thing to do would be to upgrade that software of yours. You can download Keysoft 4.02 from our web site. This may be all that's needed to fix the problem. Jonathan Mosen Blindness Product Marketing Manager Pulse Data International Ltd
DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com "rarmstr" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 05/09/2004 12:38 a.m. Please respond to [EMAIL PROTECTED]; Please respond to Braillenote List <[email protected]> To <[email protected]> cc Subject [Braillenote] Connecting With MS Active Sync Has anyone written the definitive guide to using Microsoft Active Sync with the BrailleNote? I have the BrailleNote BT32 classic motherboard. I am using Windows XP Pro SP1 on one computer and Windows 2000 on another. I have not been able to make a successful connection using the serial cable on the Windows XP machine. I did get connected on the Windows 2000 machine several months ago, but have been unsuccessful now. I downloaded MS Active Sync version 3.7.1 in an attempt to get the Windows XP computer connected. The BrailleNote has the original software Keysoft CE version 3.03 Build: 1795. I connect the serial cable while both the BrailleNote and computer are turned off. One question is "Should the BrailleNote power be on or off when I boot up the PC?" I just added an additional serial port to the Windows XP computer so I won't have to switch between using my external DoubleTalk synthesizer and connecting the BrailleNote. I start Active Sync on the PC. Then I press enter on "Get Connected." I then press enter on "Next". On the BrailleNote, I then press "C" from the Utilities menu. I get an error message that I will describe in a minute. I press enter on the BrailleNote to clear the error message. I continue to repeat the sequence of pressing "C" and enter until Active Sync stops looking for a device to connect with. The error message I continually get on the BrailleNote is: Communications error: Cannot start communications with the desktop computer. Remote networking could not start due to a critical error (error 8.00). Please reconnect your device. If the problem persists, restart your device us this has been automatically replied to with OK. I appreciate any help. Rob ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
