Hi Isaac. Quite often, there is a misunderstanding surrounding the purchasing of an SMA versus the purchase of a product. If you purchase an SMA, then your credit card will be charged immediately, since an SMA entitles you to the next two major upgrades and is a product in itself. If 6.1 was purchased outside the SMA programme, and a credit card has been charged immediately, we'll gladly look into this.
The issue relating to the Superdisk drive is very clearly documented in the release notes, and in fact it's now been addressed. I'll have more to say about this later today. I can't find any record of us ever having said that 6.1 would support Bluetooth. It was never the intention. Hope this helps. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] http://www.humanware.com Isaac Obie <[EMAIL PROTECTED]> Sent by: To braillenote-bounc [email protected] [EMAIL PROTECTED] cc .com Subject [Braillenote] 6.1 and PDI 08/03/2005 06:27 a.m. Please respond to Braillenote List <[EMAIL PROTECTED] .pulsedata.com> Hello floks, I am appalled at these things: 1. having one's credit card charged the day the order for 6.1 was placed although the order didn't come in until six months later. 2. Not being told that 6.1 lacked the ability to allow one to use their superdisk drive. 3. the fact that 6.1 lacks bluetooth support. 4. that PDI chose not to inform people of these things when and where they occurred. 5. the lack of communications between PDI and it's customers. I would've contested the charge to my credit card immediately! You don't charge me until you ship the goods, otherwise I contest! I certainly don't understand these issues. Now I know why people are anxious about their upgrades arriving! they've been charged! I believe the list deserves explanations of these tactics. thank you. Isaac ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
