Jane,

Do you remove all flash cards etc., from the bn when you turn it off?  Also, 
what happens if you just leave it on?  The reason I ask this latter is that the 
machine will go into sleep mode after a few minutes of inactivity, so there 
won't be much if any drain on the battery until you're ready to use it again.  

This won't solve your problem, but might help you to be able to use the bn 
until you can send it in which it sounds like is really what's needed.  

You mentioned doing resets, are you doing the reset with 1 2 3 and/or the reset 
with 4 5 6?  Do either of these give you better results at bringing the flash 
disk back than the plain reset?


Ultimately though, it really sounds like the unit will have to go back as soon 
as you're able to arrange that.  I know about delays in being able to send it 
off 
too, and they're really frustrating especially as they're usually beyond your 
control.

Don

On Tue, 16 Nov 2004 10:59:27 -0600, Jane Jordan wrote:

I am about at my wits' end!!  My flash disk has been acting flaky for a
month
or so now ... but usually I am able to fix it with several (ten maybe)
resets.  Today
though, I can't bring it back!  I had pulled up my address list around 9:00,
or started
to, and the whole thing just locked up totally.  Nothing would work.  So I
had to do a reset.  And another ... and another ... and another ...I have
lost count of all the resets I have had to do!  Is there no way that I can
wipe the disk and just start over somehow, even if I do lose data on it?
All my really important stuff is on my flash cards anyhow.  I have to wait
about a month until I can ship this equipment in ... can *anything*  be
done?  As it is, I am somehow running the machine from keysoft system
disk.  still able to use my flash cards, still able to do my math and look
at other important stuff.  Can even check the time--but I can't access my
address list or planner.   I have the feeling that running this from the
keysoft system disk isn't good, either  But I don't know what else to do!

I know when this is sent in I'm going to tell them to replace or repair the
disk in addition to cleaning my Braille display, giving me another battery
... sheesh!  Will this ever work properly so I don't have to send it in
twice a year!?  That's how it appears to me.  OK maybe I haven't had to send
it in that often but it sure feels like it.

Does anyone anywhere have any ideas on what to do about my flash disk?  How
do I get it back  How do I wipe it and start over?  Do I do anything at all?
Do I keep doing this ad-hoc thing of running it from the keysoft system disk
and hope to pull through until I can send it in? Even if I manage to get the
flash disk back by some miracle, how do I keep it from happening again??

Jane

PS it's now 10:54 according to my laptop's clock.  Now, of course that I've
written this email, I did a reset on a whim and it fixed it.  I think.
tempporarily anyhow.
It's back to keysoft version 5.1 build 22.  But my above questions still
stand.  Any ideas, anyone?


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