Hi what does key soft 5.1 build 22 do that 19 did not?
----- Original Message -----
From: "Milton M. Ota" <[EMAIL PROTECTED]>
To: "'Braillenote List'" <[email protected]>
Sent: Sunday, June 20, 2004 1:11 PM
Subject: RE: [Braillenote] "Cannot run this version of Keysoft" error
message!?


For all those who are having trouble you might want to try this:

For BT users: hold down dots 1-2-3 and press the reset button, don't
let up the dots 1-2-3 until you hear speech. Follow the prompt and if
you are instructed to hold down keys, hold them until you hear speech.

For QT users: replace dots 1-2-3 with f-d-s, and again follow the
prompts.

For getting to the website for updates/patches, go to the following
URL:

http://pulsedata.propagation.net/sdw/user/login.aspx

The Username is the first 5 digits of your serial number of the BT/QT
unit. To find this, for BT users, press spacebar with the letter I;
not sure for QT users. Space down twice and you should hear your
serail number.

The Password for the site is: frog1 (in lower case)

Hope this helps.


Aloha,
Milton M. Ota
Associate Dealer, Hawaii
Island Computer Access Now, I.C.A.N.
1318 Kanewai Street
Honolulu, Hawaii 96816-1718
Phone: (808)734-0612
Cell: (808)295-2528
E-Mail: [EMAIL PROTECTED]
Website: http://www.hgea.org/~mota


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jennifer
Maxwell
Sent: Sunday, June 20, 2004 6:49 AM
To: 'Braillenote List'
Subject: [Braillenote] "Cannot run this version of Keysoft" error
message!?


Hi list and PDI staff,



            I have had my Braille Note QT for three months now, and I
am starting to get a strange error message.  When I turn the unit on
it says "cannot run this version of Keysoft", when I press a key it
makes a funny noise and then shuts down completely.  The only way I
can get it to come back is to press the reset button.  Unfortunately,
this process has been repeating itself several times now.  I am
currently running Keysoft version 5.1 build 19.  Has anyone had an
issue like this with this version before? Will I have to reinstall
Keysoft completely or is there a software patch available to fix this
problem?



            I also was wondering if you have to have a software
maintenance agreement in order to log on to the software downloads
site?  If not, how does one acquire a password to log on?  The reason
I ask is because I would suspect that this is where small patches
would be found.  If I wanted to go from build 19 to the build 22 that
I've been reading about, would I have to have a maintenance agreement?



            Thanks for any help anyone could give.



Regards,

Jennifer

___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.pulsedata.com/mailman/listinfo/braillenote




___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.pulsedata.com/mailman/listinfo/braillenote



Reply via email to