Hi Sam and others: I will attempt to give you steps as to how to clean out these email. In doing so, you will be able to see which type of ghost email I am referring to.
1. From the main menu, press a to enter the address list. Press s to enter the keylist set up options, and s yet again to select a keylist file. 2. Press backspace, because the default drive given is keylist. Pressing backspace will allow you to choose a different drive. Choose keymail, and choose the email folders.cdb file. 3. You will now be returned to the keylist setup menu, so press space with e (escape) to exit back to the main keylist menu. Press l to look up an "address". You will be told to "please wait" as the databases change. This process can take anywhere from 1 to 15 minutes, in my experience, depending on how large your database currently is. Do not turn off your unit, do not reset your unit, do not do anything to your until until the process has completed itself. 4. You will now be placed on the "selection list" for an email message, which resembles the "selection list" for an address, except that instead of displaying first name, last name, etc, you ine presented with "to, from, subject", etc. 5. Navigate to the date index field, which is the ninth field, and press enter. After a few seconds, you will be placed at the top of the database selection list by date index, so you will see something like Thursday, December 23, 2004. Press space with dots 4,5,6 (read with b) to go to the very bottom of your database. You will now notice that the date index field is now blank. These, my fellow friends, are the mysterious ghost email. To see what I mean, navigate to the "body" field of this message, and press enter. You will either see ?----comoriginal message----" followed by the contents of a message that, most likely, you've deleted long ago. 6. You can now navigate back to the blank date index field and delete these messages by pressing backspace with dots 2,3,5,6 (control with 8, possibly) and confirming with yes. As long as the date index field is blank, you can rest assure that these are these silly accumulating ghost email. Note: when you return to keymail and attempt to write a message or read from any folders, including the inbox, you will again be presented with "please wait", followed by another possibly substantial waiting period. Again, do not press reset or turn the unit off while this process is occurring. I would also recommend that you free database space, just to see how much space you've gained by cleaning all of these out. I hope this has helped you all some. I highly recommend doing this, as you can fee up quite a substantial amount of space. >------ original message ------ >from: sam <[EMAIL PROTECTED] >Subject: re: [Braillenote] ghost email in keysoft 6.1 >Hello Laura, >Although I am not Pulsedata, I was wondering if you could tell me what ghost >email you were talking about? Do you mean the email attachments that you can >get to by going by way of your directory to email folders and then to your >attachment folder? I know that there are attachments that get stored there if >they are not properly deleted from your email. I was just curious, because I >was trying to find the place about which you were speaking. Thanks in advance >for the answer. >Sam >> ----- Original Message ----- >>From: "laura wolk" <[EMAIL PROTECTED] >>To: [email protected] >>Date: Wed, 22 Dec 2004 06:46:14 -0500 (EST) >>Subject: [Braillenote] ghost email in keysoft 6.1 >>I am wondering if the problem with ghost email that accumulate in the email >>folders.cdb database and have to be cleared manually will still occur in 6.1? >>I am not speaking of how sometimes a user will be notified that she has email >>in the outbox when they really do not exist. Rather, I am referring to the >>blank or messages that only contain the "original" message of some far >>forgotten email that appear in the email folders database. Currently, a user >>has to open this database in keylist and clear them out herself (assuming she >>even knows that this is a problem because, once again, it is not documented >>in the manual). >>I haven't done this in awhile, and have just cleared out 25 such messages >>from my db, freeing up about 800,000 kb in the database. I am wondering if >>the new keymail structure will fix this issue, or, at the very least, if PDI >>will give their users the consideration of notifying them with steps to clear >>them out themselves. >>Thank you, Laura >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.pulsedata.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote
