Hello,

If your dot 4 is not appearing in cell 20, the cell may require looking at
by Pulse Data.  the reason it is recommended that you bring your BrailleNote
to us for Braille display cleaning once a year is that whatever you use to
clean it if doing it yourself is likely to get into the circuitry inside the
BrailleNote.

To be clear about what my point is, there may be something on the display
that is stopping that pin from functioning properly.

If you have any further queries, please don't hesitate to contact me.

Regards,

Dean Jackson
Customer/Technical Analyst
Pulse Data International Ltd.

DDI:   +64 3 373 6184
Fax:  +64-3-384 4933
Email:
[EMAIL PROTECTED]
Internet:
www.pulsedata.com
__________________________
----- Original Message ----- 
From: "Khalid" <[EMAIL PROTECTED]>
To: "Terri Pannett" <[EMAIL PROTECTED]>; "Braillenote List"
<[email protected]>
Sent: Tuesday, August 03, 2004 5:01 AM
Subject: Re: [Braillenote] listening to grade 2 files


Hi Terri,
    I purchased My BN with 5.0 keysoft. PDI updated it to 5.1  built 22 3
weeks ago when I sent it to them for a maintenance. I had a problem in the
20th cells, dot 4 wasn't appearing. I'm waiting for Dean reply to see what
might be the cause of this problem.
Thanks
Dr.KAAK
  ----- Original Message ----- 
  From: Terri Pannett
  To: Khalid ; Braillenote List
  Sent: Monday, August 02, 2004 7:38 PM
  Subject: Re: [Braillenote] listening to grade 2 files


  Dear Khalid,

  Have you contacted PDI's Tech support?  What version of Keysoft are you
  running?  If you recently upgraded to 5.1, you may have to reinstall
  Keysoft.  I wonder if the version of Keysoft in your BN might be
corrupted.
  I know I had to reinstall Keysoft 5.0 because Keysoft was giving me some
  problems.  My problems disappeared after I had reinstalled Keysoft.

  If you have a brand new BN with Keysoft 5.1 in ROM, you may have to send
it
  back to PDI for servicing.  I sincerely hope you don't have to do that!

  Terri Pannett, Amateur Radio call sign KF6CA.  Army MARS call sign AAT9PX,
  California
  ----- Original Message -----
  From: "Khalid" <[EMAIL PROTECTED]>
  To: "Laura Wolk" <[EMAIL PROTECTED]>; "Braillenote List"
  <[email protected]>
  Sent: Saturday, July 31, 2004 2:41 PM
  Subject: Re: [Braillenote] listening to grade 2 files


  : Hi Laura and list,
  :
  :     That's correct when I have a word like "quaint" the brailleNote
reads
  it "qua9t" and so on. I can give you hundreds of examples like that. This
  how my BN reads these BRF files.
  :
  : As I said before I can read but I can't listen to any books that are in
  BRF format.
  :
  : Thanks and forgive me for bothering the list with this peculiar problem
  which seems to exist in my BN only.
  :
  : Dr.KAAK
  :
  :
  :
  :
  :   ----- Original Message -----
  :   From: Laura Wolk
  :   To: Khalid ; Braillenote List
  :   Sent: Sunday, August 01, 2004 12:13 AM
  :   Subject: Re: [Braillenote] listening to grade 2 files
  :
  :
  :   Hi,
  :   Just for curiosity's sake, when your .brf file is being read
  incorrectly, is
  :   the braille being interpreted as text? for instance, does the word
  "would"
  :   in grade 2 displayed as the letters wd, read as such? is the wourd
  "such"
  :   read as "s star"? i assumed your problem was what Maria described, but
  :   you've said that you have the file set to braille, so frankly, i have
no
  :   idea. i have also tried to replicate this but cannot. Laura
  :   ----- Original Message -----
  :   From: "Khalid" <[EMAIL PROTECTED]>
  :   To: "Susan Mangis" <[EMAIL PROTECTED]>; "Braillenote List"
  :   <[email protected]>
  :   Sent: Saturday, July 31, 2004 10:29 AM
  :   Subject: Re: [Braillenote] listening to grade 2 files
  :
  :
  :   Hi Susan, Terri and list,
  :       I'm glad that I have a reply for this E-mail. till now I can't
  listen to
  :   books if they're in BRF format.
  :   I did the following:
  :   1- "review previous options" I pressed "y"
  :   2- I pressed "t" for text.
  :   3- "extended ASCII character option" I tried the 3 choices ["c" for
  standard
  :   ASCII characters, "i" for ignored and "r" for retained].
  :   4- "extended character set" I tried also the three choices: ["m" for
  ms-dos,
  :   "a" for ANSI and "i" for the international ms-dos].
  :   I used 3 and 4 interchangeably, still no way to let the BrailleNote
read
  :   them correctly. What I'm doing wrong?
  :   Is there something messing I should do?
  :
  :   side note: if I went to the file manager and I translated the BRF
files
  into
  :   text I can listen to them. I don't want to go through this tedious
way.
  I
  :   would like to listen to the BRF files directly without translating
them
  :   specially if the book is in 30 files or more than that.
  :   I hope I'll be able to listen to book soon.
  :   Thanks for any help in advance
  :   Dr.KAAK
  :   ----- Original Message -----
  :     From: Susan Mangis
  :     To: Braillenote List
  :     Sent: Saturday, July 31, 2004 7:22 AM
  :     Subject: Re: [Braillenote] listening to grade 2 files
  :
  :
  :     The problem may be when opening the file you are asked if you want
to
  :   review
  :     the options.  Type y and see if the file is braille or text.  I've
had
  :   that
  :     happen when I opened a file and thought it knew it was braille.
After
  I
  :     changed the setting it read perfectly.
  :
  :     Sue Mangis
  :     ----- Original Message -----
  :     From: "Terri Pannett" <[EMAIL PROTECTED]>
  :     To: "BrailleNote discussion list" <[email protected]>
  :     Sent: July 30, 2004 6:31 PM
  :     Subject: [Braillenote] listening to grade 2 files
  :
  :
  :     > Dear List,
  :     >
  :     > Someone posted a problem with listening to grade 2 files.  Since I
  was
  :   the
  :     > one who suggested using speech as an alternative to reading grade
1
  :     braille,
  :     > I though I should come up with some sort of answer.
  :     >
  :     > The trouble  is, I can't duplicate the problem.  All of my .brf
  files
  :   read
  :     > very well with speech.  I tried everything I could think of to
  duplicate
  :     the
  :     > problem, but I just couldn't do it.
  :     >
  :     > Perhaps someone else has an answer to the person who posted about
  not
  :     being
  :     > able to read .brf files using speech.
  :     >
  :     > Terri Pannett, Amateur Radio call sign KF6CA.  Army MARS call sign
  :   AAT9PX,
  :     > California
  :     >
  :     >
  :     > ___
  :     > To leave the BrailleNote list, send a blank message to
  :     > [EMAIL PROTECTED]
  :     > To view the list archives or change your preferences, visit
  :     > http://list.pulsedata.com/mailman/listinfo/braillenote
  :     >
  :
  :
  :
  :     ___
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  :
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  : ___
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  :
  :


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