From: Ronn!Blankenship <[EMAIL PROTECTED]>
At 09:07 AM Thursday 10/20/2005, PAT MATHEWS wrote:

From: "Jim Sharkey" <[EMAIL PROTECTED]>
.  :-)

>And does Boortz realize that if only the rich are saved, those same
>rich will have to do all the rebuilding, all the dirty grunt labor,
>themselves after the disaster?

Yeah. Dear Boortz - YOU go ahead and save Paris Hilton ahead of the guy fixing your roof - and good luck in the rainy season.

(snip story about customer breating a laborer)

An otherwise routine political pamphlet I picked up in 1968 had two things in it I have lived by since. The first is that everybody does what they do for a reason: find the reason rather than dismissing the person as (insert perjorative names). The second was that you never pick on the front-line clerk, who is caught between the customer and the supervisor. If you have a complaint, go pick on the guy at the top.


What if the guy at the top is inaccessible to customers, as frex is often the case when your disagreement is with an employee of a government agency?


--Ronn!  :)

You go as high us as you can, usually the local manager. At least to the supervisor of the first-line supervisor (who again has no power; usually being charged with keeping the line folks working and behaving but with no power to punish or reward except thru vocal means (I'm extremely dissapointed in you .... you screwed up) or Telling Daddy (I'll have to write you up for this.) ) They don't get no respect neither.

Pat, combat veteran of the office wars.


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