On Sat, Aug 8, 2009 at 2:30 PM, Lyle<[email protected]> wrote:
> Hi,
>  How does your company deal with project management? Specifically with
> the creation of project plans and the associated diagrams charts. I've
> head Microsoft project mentioned quite a bit in the past. But I'm sure
> the people here use viable open source alternatives, or maybe a
> different approach all together?
>
> Project scheduling is always a pain, I've always struggled to give
> accurate estimates on the time needed to complete a project/module. How
> do you deal with this?
>

Within my team, we use Scrum. It's worth bearing in mind that our work
is on in-house products rather than commercial client projects, but
I've used the same techniques for client projects.

We do all of the following using twiki pages - making heavy use of the
EditTablePlugin, ChartPlugin and SpreadsheetPlugin. The latter is
pretty awful, but we've found a way to make it work for what we need.

We keep a product backlog, containing User Stories representing
individual requirements. Each item on the backlog is given a
high-level, relative estimate, using Story Points. We organise our
work in 3-week sprints - for each one, we select stories from the
backlog based on how many story points we achieved last time
(Velocity) and what our staffing level is.

Within a sprint, we break stories down into tasks and track progress
on those tasks using a Sprint Backlog and Burndown Chart. If the
sprint goes really well, we might add an extra story, if it goes badly
we might remove one or agree a cut-down version that will be
acceptable.

So, to plan a project, we'd create the initial product backlog. We'd
add story point estimates and our Product Owner would prioritise the
backlog. We'd pick a sensible initial velocity and work out how many
sprints that would mean we'd need to finish the majority of the
backlog and that would be our initial timescale.

After each sprint, we'd update a project burndown chart with the
results of that sprint. This would show how we're progressing towards
the end of the project and whether our expected end date has changed.

Caveats aplenty! Working this way with clients requires one of two
things. Ideally, your client is aware that project management is not
an exact science and is happy to take the benefits of a Scrum-like
process (openness and honesty, ability to steer the project part way
through, ability to end the project early if the initial functionality
turns out to be all they need) and live with the lack of concrete
"legally binding" promises to deliver X by Y at a cost of Z.

If your clients aren't there yet, the alternative is to insulate them
from the process while exposing some of the subtler benefits. The
insulation part includes adding a lot of padding to the plan and
creating semi-fake Gantt charts. The benefits you can still expose
include early visibility of working software and being flexible about
changes to "the spec".

Links:
* Scrum overview: http://www.mountaingoatsoftware.com/scrum
* User stories: http://www.agilemodeling.com/artifacts/userStory.htm
* Planning poker (we use this for estimating):
http://www.planningpoker.com/detail.html
* Scrum with fixed contracts: e.g.
http://stackoverflow.com/questions/265319/using-scrum-in-fix-length-fix-priced-projects
(google "scrum fixed price" for more)

Hope that helps
Alex

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