I think, you are right concerning bug tracking, using professional
tools.

On the other hand, email is more light-weight. I look into my inbox
every day, or many times a day, and it is simple to answer or discuss.
I have not to open a special page and to login.

This should only be a comment...

Christoph



"Yoshinori K. Okuji" wrote:
> 
> Because savannah.gnu.org added support to have a bug tracking system
> per project, I think it might be easier to maintain the project, if we
> shift some of the matainance work from this mailing list to
> Savannah. I objected to the use of Savannah several months ago,
> because it was too primitive, but it now looks excellent.
> 
> So I made a prototype of the Bug Tracking System. You can see it via
> <http://savannah.gnu.org/bugs/?group_id=68>. If you are on the list of
> developers, you can see the difference between non-admin user and
> admin user by logging in. The reason why I call it "a prototype" is
> that the BTS is quite customizable, so we can fit it to our needs more
> radically.
> 
> If we migrate the main part of the maintenance work to Savannah, these
> would happen:
> 
> 1. Advise users to use the BTS rather than this list when they send
>    bug reports.
> 2. Advise users to submit patches to the BTS rather than this list
>    when they send patches.
> 
> I prefer the BTS to the Patch Manager, because the BTS can be used as
> an alternative to the Patch Manager, and the BTS has much more features
> than the Patch Manager.
> 
> BTW, I'm not thinking of using the Support Manager, because I don't
> think it is superior to communications via e-mail.
> 
> Any comments?
> 
> Okuji
> 
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