On 2020-08-18 00:03, Christoph R. Winter wrote:
Hello, thanks for your fast answer.

Am 17.08.2020 11:29, schrieb Gerhard Roth:

The "not on queue" error sounds more like a bug in xhci(4). Could you
please try to disable USB3 in the BIOS an see if the problem resolves
then.

I disabled USB3 in the BIOS but the connection died again randomly. The difference is, without USB3 there are no errors in XConsole nor in /var/log/messages.

I also tried the HDD with OpenBSD in a ThinkPad W541 with another LTE card (other card but same model) with exact the same results.

To verify that it is no hardware thing, I tried a recent live version of a Linux Mint on booth machines. The download and to run it for some time worked without any connection lose.

Regards,

Christoph

Hi Christoph,

MBIM has a method to reset devices. However, this is not implemented in umb(4). So it the device detaches itself from the USB this is almost certainly a firmware bug.

Just because you didn't see it with Linux doesn't mean that this has to be a problem with umb(4). On freedesktop.org (the home of libmbim), there have been reports of detaching EM7345, too. And all of them suggest a firmware update. See https://lists.freedesktop.org/archives/libqmi-devel/2018-August/002947.html

Could you please check, if there is a newer firmware available an if so, update your device.

Gerhard

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