On Tue, Mar 29, 2011 at 12:57:54PM -0700, Joseph Areeda wrote: > Brian, > Thank you for participating with suggestions. I know this bug would > be much easier to do yourself than to teach me how. > > Please think about the "gvie the man a fish vs teaching him how to > fish" aphorism.
I thought I was. > Please see comments intermixed. > > On 03/29/2011 10:45 AM, Brian Murray wrote: > > > >I'd add a comment similar to the following: > > > >I tried recreating this bug with Natty Narwhal (11.04) and with nautilus > >version 1:2.32.2.1-0ubuntu11 and was unsuccessful. My new tab loaded > >quite quickly and looked the same as the first. > > > It appears to me that there is great value in trying to reproduce > these bugs in the latest release first rather than try to match > versions. Any help that you can provide is appreciated, whether it be testing with the release the bug is reported about or a later one. > I've been having a heck of a fight with Natty on my desktop. Much > better luck in a virtual Box VM. > > Furthermore there seems to be other advantages to a VM. #1 protects > my system from accidentally uncovering a real nasty and #2 a bug > that is reproduced from a relatively clean install is easier to find > than one on a system with years of incremental updates. > > Do you see any issues with bug-squading in a VM? Only that one would not be able to work on hardware specific bug reports. > >All of that information was gathered via the bug reporting process - > >they likely used 'ubuntu-bug nautilus'. However, you don't need to add > >all that information. > > > Actually I was more interested in comparing the environment of the > bug report to the environment I am using to test. My brief look at > ubuntu-bug and apport-collect man pages didn't come up with an easy > way to produce a report like that. 'ubuntu-bug nautilus' will gather information about your system and nautilus. You'll receive a dialog asking if you want to send the report to the developers and there is a "Content of the report" option. If you expand that you can see the same information the reporter submitted. However, please don't report a bug! ;-) > > > >These probably aren't relevant. I'm not quite certain where to go from > >here myself, some things that come to mind though are: > > > >What folder is the new tab trying to load? > >What configuration values are there for Nautilus could it be one of > >those? (I'd experiment on my own rather than ask.) > > > >Also given the fact that there are detailed steps to recreate it I'd > >search for any other open nautilus bugs that sound the same. Please > >double check before marking one as a duplicate of another though. > > > I don't have a lot more time today but will see if I can tie this > into any other bug reports tomorrow. That does seem like a good > practice. I will probably search the forums also which is what I'd > do if it were my bug report. > > >Looking at the bug again I noticed some attachments which might provide > >hints in recreating the bug. They are GConfNonDefault.xt and > >usr_lib_nautilus.txt. The former one has information about Nautilus > >settings and the latter has some information about packages they have > >installed. You might check to see if you have the same ones installed. > Back to my previous question about gathering system information in a > convenient form. Can I get comparable files from my system or do I > have to compare his GConfNonDefault.xt to the Preferences dialog and > user_lib_nautilus.txt to dpkg --list on each library package? Using 'ubuntu-bug nautilus' will have this information. > Thanks again. I am making progress in understanding what to do, > even though that might be hard to tell from my questions. No problem, we are happy to help. -- Brian Murray Ubuntu Bug Master
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