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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c02863015
Version: 2
HPSBMA02674 SSRT100487 rev.2 - HP Service Manager and HP Service Center,
Unauthorized Remote Access, Unsecured Local Access, Remote Disclosure of
Privileged Information, HTTP Session Credential Re-use, Cross Site Scripting
(XSS) and Remote Script Inject
NOTICE: The information in this Security Bulletin should be acted upon as soon
as possible.
Release Date: 2011-06-07
Last Updated: 2011-07-05
Potential Security Impact: Unauthorized remote access, unsecured local access,
remote disclosure of privileged information, HTTP session credential re-use,
cross site scripting (XSS) and remote script injection
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
Potential security vulnerabilities have been identified in HP Service Manager
and HP Service Center which may allow remote authenticated users unauthorized
access, unsecured local access, remote disclosure of privileged information,
HTTP session credential re-use, cross site scripting (XSS) and remote script
injection.
References: Reference
Description
CVE-2011-1857
Unauthorized Remote Access
CVE-2011-1858
Unsecured Local Access
CVE-2011-1859
Remote Disclosure of Privileged Information
CVE-2011-1860
HTTP Session Credential Re-use
CVE-2011-1861
Unauthorized Remote Access
CVE-2011-1862
Cross Site Scripting (XSS)
CVE-2011-1863
Remote Script Injection
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager v9.21, v9.20, v7.11, v7.02 running on AIX, HP-UX, Linux,
Solaris and Windows
HP Service Manager client v9.21, v9.20, v7.11, v7.02 running on Windows
HP Service Center v6.2.8 Client running on Windows
HP Service Center v6.2.8 running on AIX, HP-UX, Linux, Solaris and Windows
BACKGROUND
CVSS 2.0 Base Metrics
===========================================================
Reference Base Vector Base Score
CVE-2011-1857 (AV:N/AC:M/Au:S/C:P/I:C/A:C) 8.2
CVE-2011-1858 (AV:L/AC:L/Au:S/C:N/I:N/A:N) 3.1
CVE-2011-1859 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
CVE-2011-1860 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
CVE-2011-1861 (AV:N/AC:M/Au:N/C:C/I:P/A:N) 7.8
CVE-2011-1862 (AV:N/AC:M/Au:N/C:P/I:N/A:N) 4.3
CVE-2011-1863 (AV:N/AC:M/Au:S/C:C/I:P/A:P) 7.5
===========================================================
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
RESOLUTION
The vulnerability can be resolved by updating affected versions of the HP
Service Manager and HP Service Center with the following patches or the
subsequent version of the patch. Customers can download the patches from HP SSO
at http://support.openview.hp.com/selfsolve/patches .
Notes:
Each table below lists the security vulnerabilities which impact the product
version and the minimum patch or patches needed to resolve the issue.
To locate the patch document on HP SSO, use a URL in this form:
http://support.openview.hp.com/selfsolve/document/ Document ID . Please
substitute the appropriate document id. For example, to go to the page for
document id KM1061984, use this URL:
http://support.openview.hp.com/selfsolve/document/KM1061984
SM v9.21 Vulnerability reference
SM v9.21 patch document title
Document ID
CVE-2011-1858
SM9.21p1 Web Tier
KM1061984
CVE-2011-1859
SM9.21p1 Web Tier
KM1061984
CVE-2011-1861
SM9.21p1 Web Tier
KM1061984
SM v9.21 client Vulnerability reference
SM v9.21 client patch document title
Document ID
CVE-2011-1858
SM9.21p1 Windows Client
KM1061983
SM v9.20 Vulnerability reference
SM v9.20 patch document title
Document ID
CVE-2011-1857
SM9.20p1HF1 Web Tier
KM1027247
CVE-2011-1858
Upgrade to SM v9.21
CVE-2011-1859
SM9.20p1HF1 Web Tier
KM1027247
CVE-2011-1860
SM9.20p1HF1 Web Tier
KM1027247
CVE-2011-1861
Upgrade to SM v9.21
CVE-2011-1862
SM9.20p1HF1 Web Tier
KM1027247
CVE-2011-1863
SM9.20p1HF1 Web Tier
KM1027247
SM v9.20 client Vulnerability reference
SM v9.20 client resolution
CVE-2011-1858
Upgrade to SM v9.21
SM v7.11 Vulnerability reference
SM v7.11 patch document title document title
Document ID
CVE-2011-1857
SM7.11p15 Web Tier
KM1030364
CVE-2011-1858
SM7.11p15 Web Tier
KM1030364
CVE-2011-1860
SM7.11p15 Web Tier
KM1030364
CVE-2011-1861
SM7.11p15HF1 Web Tier
Request HP support channel for this hotfix
CVE-2011-1862
SM7.11p15 Web Tier
KM1030364
CVE-2011-1863
SM7.11p15 Web Tier
KM1030364
SM v7.11 client Vulnerability reference
SM v7.11 client patch document title
Document ID
CVE-2011-1858
SM7.11p15 Windows Client
KM1030362
SM v7.02 Vulnerability reference
SM v7.02 patch document title
Document ID
CVE-2011-1857
SM7.02p15 Web Tier
KM973524 (included in next patch)
CVE-2011-1858
SM7.02p16 Web Tier
KM1099883
CVE-2011-1860
SM7.02p16 Web Tier
KM1099883
CVE-2011-1861
SM7.02p16 Web Tier
KM1099883
SM v7.02 client Vulnerability reference
SM v7.02 client patch document title
Document ID
CVE-2011-1858
SM7.02p16 Windows Client
KM1083673
CVE-2011-1862
SM7.02p16 Windows Client
KM1083673
SC v6.2.8 Vulnerability reference
SC v6.2.8 patch document title
Document ID
CVE-2011-1857
SC6.2.8.7 Web Tier
KM1111638
CVE-2011-1858
SC6.2.8.7 Web Tier
KM1111638
CVE-2011-1861
SC6.2.8.7 Web Tier
KM1111638
CVE-2011-1862
SC6.2.8.7 Web Tier
KM1111638
SC v6.2.8 client Vulnerability reference
SC v6.2.8 client patch document title
Document ID
CVE-2011-1858
SC6.2.8.7 Windows Client
KM1113091
CVE-2011-1862
SC6.2.8.7 Windows Client
KM1113091
HISTORY
Version:1 (rev.1) - 07 June 2011 Initial Release
Version:2 (rev.2) - 05 July 2011 Corrected table entry for v9.20 KM document
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-al...@hp.com
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins
Software Product Category: The Software Product Category is represented in the
title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or its
affiliates, subcontractors or suppliers will be liable for incidental,special
or consequential damages including downtime cost; lost profits;damages relating
to the procurement of substitute products or services; or damages for loss of
data, or software restoration. The information in this document is subject to
change without notice. Hewlett-Packard Company and the names of Hewlett-Packard
products referenced herein are trademarks of Hewlett-Packard Company in the
United States and other countries. Other product and company names mentioned
herein may be trademarks of their respective owners.
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