High risk vulnerability in SysAid Helpdesk

20 August 2012

Daniel Compton of NCC Group has discovered a High risk vulnerability in SysAid 
Helpdesk

Impact: Blind SQL injection

Versions affected:
SysAid Helpdesk Pro v8.5.04

An updated version of the software has been released to address these 
vulnerabilities:

http://cdn3.sysaid.com/SysAidServerPatchFreev8.5.08.exe

NCC Group is going to withhold details of this flaw for three months. This 
three month window will allow users the time needed to apply the patch before 
the details are released to the general public. This reflects the NCC Group 
approach to responsible disclosure.

NCC Group Research
http://www.nccgroup.com


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