2 Days - Executive Workshop
==================================================
SUCCESSFULLY MANAGING PEOPLE
==================================================
09-10 Desember 2008 – Jakarta
(tempat pelaksanaan al: Patra Office Tower, Hotel Peninsula, Hotel Ibis, Hotel 
Harris)
Investasi/Peserta : Rp.2.500.000,00
Info & Pendaftaran : (021)5201627, (021)70733816
E-mail : careertrack.indonesia @gmail.com
==================================================

DESKRIPSI
How can you resolve conflicts, delegate critical tasks more effeciently, 
energize employees and transform resistance into support?
Be the catalyst that motivates your teams to heightened productivity! Utilizing 
extensive practice in the principles of emotional intelligence, Successfully 
Managing People underscores the importance of self-awareness in developing 
sensitivity and increased communication effectiveness with others. You’ll leave 
this two-day seminar well versed in the most effective methods for dealing with 
difficult people winning cooperation and trust and ensuring that your people’s 
values and your organization’s goals are in sync.

TUJUAN & MANFAAT PELATIHAN
1. Motivate and direct the employees you rely on—even when they don’t share 
your values
2. Adjust your management and personal style to the needs of different 
situations
3. Get more done by using the appropriate delegation techniques for any given 
situation
4. Resolve conflict more effectively in a wide variety of situations
5. Turn difficult people and poor performers into team players
6. Win the cooperation and trust from everyone in your organization
7. Increase your confidence, leadership skills and personal and professional 
satisfaction in your job
 
COURSE OUTLINE
1. The Experience of Being a Manager
- How to get people to want to do what they’re supposed to do
- Specific challenges you face when motivating others 
2. Values
- Values and their impact on work life
- How values can have productive and nonproductive results
- Identify value conflicts
3. Personal Styles
- Determine your own personal style profile
- Gain insight into the strengths and limitations of your profile
- Use behavioral clues to determine others’ personal styles
- How to work more effectively with others
4. Motivation
- Motivational factors and their impact on behaviors and work settings
- How to tailor your motivational efforts to individual employees and situations
5. Listening, Body Language, Giving Feedback and Dealing with Difficult People
- Use active listening to gain information and understand employees’ 
perspectives 
- Apply positive and corrective feedback 
- Use appropriate values alignment when dealing with difficult employees
6. Conflict 
- The dimensions of conflict management
- Identify your own preferred conflict resolution styles
- Analyze conflict-management techniques 
7. Delegation 
- Different delegation styles: how and when to use them 
- Determine the appropriate delegation strategies for employees and situations 
8. Understanding Organizational Culture and Subculture
- The impact of organizational culture and subculture and “cultural blinders”
- Explore the assumptions that impact your team’s thinking and actions 
- Identify and build on the strengths of your team’s culture 
9. Emotional Intelligence 
- The components of emotional intelligence
- Gain an honest and accurate assessment of yourself 
- Develop an improvement strategy 
10. Ethical Leadership 
- Identify your group’s values
- Your vision for ethical leadership 
11. Action Planning 
- Develop a specific plan for applying what you’ve learned back on the job 
- Identify people who can support your plans

SIAPA YANG MENJADI PESERTA?
Managers and individuals with management responsibilities whose success depends 
on clear communication, a cooperative attitude and commitment to shared goals

YOUR SCHEDULE
December 09-10, 2008 ---- Jakarta; Investasi/Peserta Rp.2.500.000,-

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TEMA PELATIHAN BULAN DESEMBER

- 03-04 | Front-liner Basic Skills
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 03-04 | Leadership Skills for Supervisor
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 05-06 | Human Resources Management
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 05-06 | Management for Secretary
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 05-06 | Management Skills for New Supervisors
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 06    | Strengthen the Brand Image
  Investasi: Rp.1.250.000,- | Lokasi: Jakarta

- 09-10 | Smart Interview, Selection, and Recruitment
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 09-10 | Successfully Managing People
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 11-12 | NLP for Human Resources Communication
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 11-12 | Improving Your Managerial Effectiveness
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 13    | Change Management in Competitive Business
  Investasi: Rp.1.250.000,- | Lokasi: Jakarta

- 15-16 | Effective Delegation & Task Management
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 17-18 | Handling Conflict at Work Place
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 17-18 | Secretary Excellence
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 19    | Professional Filing & Records Management
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 19-20 | Etiquette & Personal Image for Professionals
  Investasi: Rp.2.500.000,- | Lokasi: Jakarta

- 20    | Customer Loyalty through CRM
  Investasi: Rp.1.250.000,- | Lokasi: Jakarta

(tempat pelaksanaan al: Patra Office Tower, Hotel Peninsula, Hotel Ibis, Hotel 
Harris)
==================================================

INFORMASI & PENDAFTARAN
Info & Pendaftaran : (021)5201627, (021)70733816
E-mail : careertrack.indonesia @gmail.com
2008 - CareerTrack Training


      
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