I have a question regarding the 'Impact on DDE Services' White Paper - 8.15 No 
Incentives for Using DDE. 

Is it considered an 'incentive' if more information is returned via a Web Site 
transaction than from an EDI Transaction? 

For example, if a provider inquires about a Member's Eligibility via our Web Site, our 
Web Site has the ability to return more information regarding the eligibility of the 
member than our EDI process which is controlled by a vendor system.   Is this 
considered 'incentive' for the provider to use our Web Site rather than submitting the 
270 via EDI?  

Any input regarding this issue is appreciated. 

Thanks!  



Karen L. LaJaunie
Senior Project Consultant
Blue Cross Blue Shield of Kansas City
Phone:  (816) 395-2635
Fax:  (816) 395-2605


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