*Role:* Sr. Siebel CRM Consultant *Location:* Rahway, NJ
*Length:* 3-6 Months Longterm contract / Temp to Perm / FTE * * *Role Summary/Purpose:* This position is responsible for Siebel Clinical operations. We are seeking a highly energized and ambitious Siebel professional to work with the business and the support teams to manage L2 and L3 incidents. *Essential Responsibilities:* • Serve as a technology, functional and support management expert in *Siebel Clinical 8.x* • Drive team to maintain Service Level Agreement (SLA). Develop and maintain service management process • Collaborate with both business, functional and IT teams to drive robust requirements and processes in a boundary-less manner • Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position • Complete all planned Quality & Compliance training within the defined deadlines • Identify and report any quality or compliance concerns and take immediate corrective action as required • Aware of and comply with the change management work instructions *Qualifications/Requirements*: • Bachelor's degree in information technology, engineering, or related equivalent experience • Minimum of 6 years experience with *Siebel CRM* • Minimum of 1 year experience working with *Siebel Clinical* • Minimum of 1 year experience working with service management organization • Minimum of 1 year experience working with *offshore delivery/support teams* *Desired Characteristics*: • FDA validation experience or training • Knowledge of end-to-end SDLC • Strong written and verbal communication skills and ability to interface with business users • Able to effectively operate within matrixed organizations • Proven analytical and problem resolution skills • Willingness to learn new tools and functional processes * * *Thanks,* Direct Ph.-703 880 5282 Other Ph.-703 880 6590 Fax-703 991 5532 khoo...@iname.com -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To post to this group, send email to business_intelligence@googlegroups.com. To unsubscribe from this group, send email to business_intelligence+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/business_intelligence?hl=en.
