HI *Urgent requirement*
*Please e-mail me on nik...@rgtalent.com <nik...@rgtalent.com>* Currently, I am recruiting candidates for one of my requirement as mentioned below. If you have a matching profile, please send me the updated resume along with contact details at the earliest. *Job Title* QA Analyst with* ITIL* *Project Location* Reston VA *Duration* 6 months /Contract * Skills Required and Job Description:* *MOI:-Telephonic+Skype* * REQUIRED EXPERIENCE:* - 5 years of experience *DAY TO DAY FUNCTIONS/REQUIREMENTS:* - Review procedures against the requirements of ISO 9001, ISO 20000 and Fannie Mae service delivery requirements - Audit staff and Vendors to ensure compliance with written procedures - Support external auditors as they assess Fannie Mae desktop services against the ISO standards - Devise and monitor metrics that demonstrate that desktop services are meeting end-user needs *MUST HAVE SKILLS:* - ISO 9001 and ISO 20,000 auditing - *ITIL V3 (to at least Foundation Level) * - Technical writing - Ability to form part of a team dedicated to improving desktop services - Capability to use MS Office services - Preferred skills, but not required? - *ITIL Certification* (Intermediate or Expert Level) - Background in IT management of desktops - Windows 8 and Office 2013 -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at http://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
