* Need EAD-GC/GC/USC only*
*Location:*
*:: NC-North Carolina/Raleigh Duration::: 9+ months **Job Description::*
-The client seeks a ServiceNow Administrator at their facility in Raleigh,
NC.
-Supplier will provide personnel with the following qualifications and
skills to perform the Services:
*Required Skills::*
• Perform core configuration tasks
• Work with User Interface (UI) policies, data policies, UI actions,
business rules and client scripts
• Use mobile clients
• Activate plugins
• Add users, groups and roles
• Manage data with tables, the configuration management database (CMDB),
import sets and update sets
• Work with two key process applications: Knowledge Base and ServiceNow
Service Catalog
• Create workflow activities and approvals
• Configure alerts and notifications
• View upgrade history and status
• Control system access and data security
• Run reports, configure service level agreements (SLAs) and perform
instance branding and customization
*Preferred Skills::*
• Proven ability to be responsible for the daily administration,
maintenance and Change Management/Change Control
• Excellent analytical, problem solving and troubleshooting skills with the
ability to express technical issues to non-technical customers
• Detailed knowledge of applicable security policies and standards
• Bachelor's Degree in Computer Science, MIS, Engineering or related field
• Ability to work independently with minimal direction.
• Ability to communicate to a wide variety of audiences, both business and
technical
* Hours of Support::*
• Initially the support hours will be during regular business hours but off
hours support will be required to support the deployment to include nights
and weekends.
*Additional Provisions::*
• Pass both a client mandated clearance process to include drug screening,
criminal history check and credit check.
• Once candidate’s resume is approved and interview passed, the agency is
responsible for providing drug screening. Failure to submit the drug
screening results will delay the security clearance process.
• If a candidate is given an interim clearance, continuation of employment
is then based on the candidate receiving a sensitive clearance.
• All candidates must be a US Citizen, have permanent residence status, or
an H1-B Visa.
• Cannot have more than 6 month’s cumulative travel outside the United
States within the last five years. Military Service excluded. (Exception
does not include military family members.)
• All overtime must be pre-approved in writing by the client manager or
his/her designated representative.
• Agency will not be reimbursed for overtime charges without previous
written authorization. Authorized overtime will be reimbursed at straight
time.
• The enforced dress code is business casual, i.e. collared shirt with
slacks for men, no skirts above the knee for women.
.
*R**egards,*
*Rashmi Singh*
*(Technical Resource Specialist)*
Ramy Infotech
----Consulting redefined
5201 Great America Parkway Suite 320, Santa Clara CA 95054
Phone : *408-317-9256 Ext-334*
Fax : 408-273-6834
Email : *rashmi.si...@ramyinfotech.com* <rashmi.si...@ramyinfotech.com>
URL : www.ramyinfotech.com
GTalk ID: *Rashmi.ramy1*
*Disclaimer* <arun.ku...@ramyinfotech.com%0BDisclaimer>*: **The information
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