*Position: Contact Center Business Analyst Location: San Roman, CA
Duration: 12 Months*



*Skills:*

·         This Analytical position is responsible for working with all
levels of leaders in the Contact Centers, vendor partners, and stakeholders.

·         The ideal candidate will thrive in a fast-paced, energetic
environment and leverage their passion and demonstrated

·         Experience in the areas of analytics, problem-solving, and
relationship building to drive continuous improvement across PG&E service
operations enterprise.

·         Understanding of call routing concepts and efficiency practices –
Cisco specific knowledge a plus.





*Thanks & Regards*



*Ajeet Dwivedi*

(IT Recruiter)

Phone: 609-853-0818 X 2174

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