Hi
*Job Title* *Voice Engineer* *Project Location * *Minneapolis MN* *Duration* *12+ months* *Skills Required and Job Description:* *MOI: Telephonic+ Skype* *Need **GC or US citizen or EAD GC(Only)* *Responsible for managing:* - Act as the technical leads and central point of contact on large or multiple applications with significant impact to the organization. - The Voice Engineer will be responsible for the design, customization and implementation of robust, secure, scalable Unified Communications solutions. - This position requires extensive collaboration with internal technology teams and vendors to identify, research, analyze and resolve system issues and problems. *Required Skills:* - Knowledge of Cisco Call Manager, Unity, IOS voice gateways, and Telepresence is required - Ability to support, maintain and manage Call Centers operations in a dynamically changing environment - Ability to effectively troubleshoot Cisco IOS SIP gateways and TDM trunks - In-depth technical knowledge of Cisco UCCE/PCCE or UCCX, ICM, CVP and Finesse is preferred - Escalation point for voice related issues. - Work with Cisco TAC and assume the lead - Managing the Contact Center Enterprise environment - Avaya technical knowledge is a major plus - Ability to establish/maintain effective work relationships with all levels of personnel both internally and externally including executives, clients, vendors, and agencies - Excellent written, verbal communication and presentation skills *Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |* *Tel: 201-620-9700 * 141 **| **15 Union Avenue, office # 6, Rutherford, New Jersey 07070 | * *Mail :-** n...@apetan.com <n...@apetan.com> **| **www.apetan.com* <http://www.apetan.com/> | linkedin: https://www.linkedin.com/in/nikhil-gupta-a4637391 -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at https://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
