Job ID: 2011-42450 Job Title: ST - Webserver/Middleware Remote Infrastructure Support Analyst Location: Bloomington, IL. Start Date: 3/28/2011 End Date: 3/28/2012 Max Hourly Rate: USD $42.00
Client currently seeks a Webserver/Middleware Remote Infrastructure Support Analyst in Bloomington, IL. Position Functions or Responsibilities: This is for a position on 3rd shift, 11:00 pm to 7:15 am including weekend day, but will need to be shift/day flexible. The selected individual will join the Webserver/Middleware Remote Infrastructure Support team as an ISA (Incident Support Analyst). Team is responsible for providing 7X24, remote technical support for MSMQ, WebSphere MQ, WebSphere MQ Broker, Workflow, Websphere Process Server, WebSphere Application Server, Java Message Service (JMS), Enterprise Service Bus, and WTX on middleware servers. The team also applies changes to middleware servers, partners with Problem Management areas to resolve technical issues including determining initial root cause analysis, and works with project teams to implement new infrastruture into the environment. This position is for a 3rd shift schedule of a Wednesday - Sunday and will be located in CCW in Phoenix. The team is responsible for our Websphere Application Server and Websphere MQ, and those responsibilities include: The individual in this position is required to have the following experience/skills: Expert with maintenance and service restoration of Websphere Application Server version 5.1 or 6.x on AIX Experience with Websphere Admin Console and configuring resources on JVM’s using shell scripts. Monitor Java Virtual Machines (JVMs) for changes, performance characteristics, and availability. Experience with Websphere MQ Administration on AIX, HP-UX. Ability to work with new MQ Clustering Topology. Experience with Websphere Message Broker on AIX. Experience with command line use on AIX, HP-UX, Linux servers Knowledge of one or more of the following: (E)JES, $AVRS, JCL, DB2, UNIX Shell Scripting, TCP/IP, Active Directory, Java Virtual Machine Basic knowledge of Networking technology and Enterprise Architecture. Ability to adapt to a changing environment and priorities. Demonstrated ability to perform advanced trouble shooting and develop solutions to Websphere and Middleware related problems. Strong knowledge of HP Service Desk and basic understanding of OVO monitoring. Ability to Work with a variety of areas including: customers, co- workers, business partners, server type owners and service providers Expertise with event trends for automation or root cause analysis Ability to create, review, and update KIs Experience with LINUX running on Intel hardware Effective oral and written communication skills Ability to work in a team environment Ability to adapt to a changing environment and priorities Strong focus on customer service Roles and Responsibilities: Perform complex incident resolution including: identifying solution alternatives, recommending and implementing courses of action, and resolution of the incident. Document solutions for future reference Communicate event trends for automation or root cause analysts Work with a variety of areas including: customers, co-workers, business partners, server type owners and service providers Work closely with Incident Management and other Problem Management teams Perform incident resolution for Websphere Application Server and for Websphere MQ Report infrastructure incidents to the appropriate areas and resolve such incidents while maintaining incident ownership Track and implement changes to the Websphere and Middleware environments and servers Monitor Java Virtual Machines (JVMs) for changes, performance characteristics, and availability Perform network issuance of Websphere applications Change implementation Other duties as assigned Desired Certifications IBM Certified System Administrator- WebSphere Application Server, Network Deployment, V6.X IBM Certified System Administrator - WebSphere MQ V6.0 IBM Certified Administrator for SOA Solutions - WebSphere Process Server V6.0 IBM Certified System Administrator - IBM WebSphere Portal V6.0 Required Qualifications : Qualifications: IBM Websphere -Minimum Years Required: 4 Other Required Qualifications/Experience: Qualification: WebSphere Application Server, Network Deployment - Minimum Years Required: 4 When applying please mention the JOB ID NUMBER. Please send your updated Resume with your references to [email protected] -- You received this message because you are subscribed to the Google Groups "Business Objects User Group" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/businessobjects?hl=en.
