On Wed, 2009-02-18 at 16:35 -0700, Moriah Waterland wrote:
> At the Caiman meeting this morning, some of the conversation around
> usability seemed fuzzy.  I think that we were conflating two different
> issues.  Our overriding goal is that all use cases should be "easy".
> However, what easy looks like is not necessarily the same for each of
> the different use cases. 

First of all, be careful of confusing "usability" with "ease of use".
They're not really quite the same thing.

I also don't think it's terribly realistic to set a requirement (for any
non-trivial product) that all tasks be 'easy'.  The most
frequently-performed tasks should certainly be easier to learn and
quicker to perform than the less frequently-performed ones, for the
type(s) of users you expect to be doing those tasks.  That doesn't mean
that other types of user would find them 'easy', or that less-frequently
performed tasks shouldn't be comparatively 'harder', however.

Cheeri,
Calum.

-- 
CALUM BENSON, Usability Engineer       Sun Microsystems Ireland
mailto:calum.benson at sun.com            OpenSolaris Desktop Team
http://blogs.sun.com/calum             +353 1 819 9771

Any opinions are personal and not necessarily those of Sun Microsystems


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